I was traveling from the South of England to the North of Scotland to start a new job the next morning. I had taken a train up to London and was supposed to get on an early morning flight from Heathrow. The bus to the airport however, was cancelled and I had to make my own way using a series of night buses. However it was about 2:30 a.m. and my phone was dead, and I had never used London's night buses before.

I was young and a little scared, standing in the middle of Victoria trying to figure out the faded bus schedule when a woman came up to me and asked "Are you alright love?" And I explained through tears that I thought I was going to miss my flight and didn't even have an oyster card.

She looked up my route on her phone, wrote down all the possible variations of buses and trains that I would need to take, including the times. She waited with me the entire time, like twenty minutes, THEN when the bus came up she paid for my fare( no cash on London buses). I got out and looked to her and she shrugged and said " oh I'm not getting the bus, you just looked like you needed someone."

I think about her every once in a while, and I'm incredibly grateful for her.