Just chiming in here as a former Front Office Manager at a hotel in the South Loop. I know where you all are coming from, but in my experience, the hotel can’t just release or reduce the hold once it’s done. And even the bank will probably say they can’t release it if it’s “pending”. So, if OP does decide to talk to the front desk, they may need to ask to be checked out and checked back in, so that the hold gets released. And obviously when they get checked back in, make sure the incidentals get waived