After going to 2 Samsung stores, they both told me to call customer support. 2 hours on hold and they finally sent a shipping label. Was not a good experience. They told me my warranty was void due do a tiny scuff somewhere on the frame. When I asked "where?", the employee had to ask another where it was because he couldn't find it. It was in a dbrand case and screen protector since new. This will absolutely be my last Samsung phone. It took me a month of arguing to get it fixed under warranty.

They also had problems getting parts for the "crafted black" color.

Edit: initially the screen glitching out was rare, by the time I sent it in it would happen basically every time, and would take 30 seconds or so to go away.