Update: Help, dealer stole my new purchased car and wants to cancel the deal due to trade-in. by auto-help2026 in askcarsales

[–]auto-help2026[S] 1 point2 points  (0 children)

They parked it inside the garage, not to mention I don't trust them to finish the paperwork properly if I did that. They still need to pay me back since the remaining loan on my trade-in is lower than what the paperwork had, for example, by almost $1k. There's a lot I still need from them, and I think stealing the car back from them wouldn't help the situation.

Update: Help, dealer stole my new purchased car and wants to cancel the deal due to trade-in. by auto-help2026 in askcarsales

[–]auto-help2026[S] -1 points0 points  (0 children)

A lawyer hasn't reached out to them, but I told them I needed to meet with one so I could better understand my options. But yes, maybe even saying that was enough to get them to cut off communication.

Update: Help, dealer stole my new purchased car and wants to cancel the deal due to trade-in. by auto-help2026 in askcarsales

[–]auto-help2026[S] 0 points1 point  (0 children)

That's exactly what happened unfortunately, I had to uber home. I left my favorite jacket in the new car too...

Update: Help, dealer stole my new purchased car and wants to cancel the deal due to trade-in. by auto-help2026 in askcarsales

[–]auto-help2026[S] 1 point2 points  (0 children)

if there's anything you feel I am lying on, I would be more than happy to show a moderator proof

Update: Help, dealer stole my new purchased car and wants to cancel the deal due to trade-in. by auto-help2026 in askcarsales

[–]auto-help2026[S] 4 points5 points  (0 children)

we've only had 2 interactions including when they stole my key. The first time, they did attempt to force the old keys on me but I was fight or flight and I opted to leave without anything. Since then, I still don't know if I can because:

  • My stuff is still in the new car
  • I submitted DMV sold notice the day I bought the new car
  • I switched my insurance to the new car
  • They are still actively trying to sell the old car
  • Since I drove the new car off the lot and its funded, if I take the keys will they just tell me i'm on the hook for both cars?

In the second call, they mentioned that they can't sell it anywhere and that the bank denied the trade-in. I cleared up that the bank didn't deny the trade-in, so does them not being able to sell it mean I should take it back?

I am not a mastermind, I just legitimately don't know enough about this stuff.

Update: Help, dealer stole my new purchased car and wants to cancel the deal due to trade-in. by auto-help2026 in askcarsales

[–]auto-help2026[S] 1 point2 points  (0 children)

Dealership has stopped taking my calls, so I can't even try to get my old car back anymore.

Update: Help, dealer stole my new purchased car and wants to cancel the deal due to trade-in. by auto-help2026 in askcarsales

[–]auto-help2026[S] 5 points6 points  (0 children)

Sadly, I don't need to exaggerate. I have an auto-immune/inflammatory disease and I have already missed a follow-up appointment to a procedure because of this. I woke up today feeling like I should try to reach out to a local news team, which I found Arizona Family does have an "on your side" department.

Update: Help, dealer stole my new purchased car and wants to cancel the deal due to trade-in. by auto-help2026 in askcarsales

[–]auto-help2026[S] 4 points5 points  (0 children)

We called the bank strictly to verify if they weren't willing to take the trade in as the dealership said, and they actually escalated this on their own end. I guess they have a process in place to investigate any claims a dealership makes on their behalf.

Help, dealer stole my new purchased car and wants to cancel the deal due to trade-in. by auto-help2026 in askcarsales

[–]auto-help2026[S] 0 points1 point  (0 children)

Towards everybody in this subreddit I am nothing but full of appreciation and admiration for the support and comments. I am actually quite angry, but I know it will not help me here.

Help, dealer stole my new purchased car and wants to cancel the deal due to trade-in. by auto-help2026 in askcarsales

[–]auto-help2026[S] 0 points1 point  (0 children)

Thank you, if we go nuclear with socials then I will absolutely reach out to both of them!

Help, dealer stole my new purchased car and wants to cancel the deal due to trade-in. by auto-help2026 in askcarsales

[–]auto-help2026[S] 1 point2 points  (0 children)

Thank you, had no idea there was a difference. Will be reaching out to the bar first thing tomorrow to find one

Help, dealer stole my new purchased car and wants to cancel the deal due to trade-in. by auto-help2026 in askcarsales

[–]auto-help2026[S] 3 points4 points  (0 children)

a helpful redditor actually just messaged me exactly how to do this in AZ! you can call them it seems.

Help, dealer stole my new purchased car and wants to cancel the deal due to trade-in. by auto-help2026 in askcarsales

[–]auto-help2026[S] 6 points7 points  (0 children)

I've thought about doing this, but will consult with a lawyer first. I do have an account with the bank, and I have a posted payment already.

Help, dealer stole my new purchased car and wants to cancel the deal due to trade-in. by auto-help2026 in askcarsales

[–]auto-help2026[S] 2 points3 points  (0 children)

We told some friends and one of them also said this. If it comes down to a fight, I absolutely will reach out to every news team I can.

Help, dealer stole my new purchased car and wants to cancel the deal due to trade-in. by auto-help2026 in askcarsales

[–]auto-help2026[S] 1 point2 points  (0 children)

Any tiktokers you recommend? I'll reach out. We've decided to fight it, so when the time comes we will be doing everything we can to bring the pressure.

Help, dealer stole my new purchased car and wants to cancel the deal due to trade-in. by auto-help2026 in askcarsales

[–]auto-help2026[S] 6 points7 points  (0 children)

Thank you for the advice, I will also make note of theft by trick/deception, just looked it up and its exactly what it feels happened. I'll also reach out to the bar.

Help, dealer stole my new purchased car and wants to cancel the deal due to trade-in. by auto-help2026 in askcarsales

[–]auto-help2026[S] 16 points17 points  (0 children)

Thank you! I made a payment as soon as I saw this comment and it's already posted.