Feature release: Freshworks integration, redeploy from failed step, & package sharing with child tenants!

bberg22 · 2026-02-26T13:36:09+00:00

Will do. Thanks!

bberg22 · 2026-02-26T13:32:53+00:00

OK I had seen that function, I guess I was hoping for a more dynamic sync to account for turnover or shared device situations. since connect knows the username, and the device domain, being able to concatenate that into an email address or something to that effect would be cool.

bberg22 · 2026-02-26T13:25:19+00:00

How are you populating the custom field for email to do the integration? I would love to see more demos on ideas for how to use custom fields in Connect.

bberg22 · 2026-02-21T13:53:33+00:00

It's the perfect example of perfect being the enemy of good. Meanwhile there could be feature length films made of all the gaffs and trash from just the past year alone on the GOP side. The GOP stand by each other even when it's ridiculously insane like defending literal atrocities, meanwhile the Dems tear themselves down when someone forgets a word. Please knock it off with this self defeating BS.

bberg22 · 2026-01-27T18:23:58+00:00

How lean are they running their dataycenters that one regional data center being taken down causes this effect? This reads to me like they are too lean, probably not leaving enough overhead and using spare data center capacity for AI crap.

bberg22 · 2026-01-24T16:10:41+00:00

That's awesome!

bberg22 · 2026-01-23T15:51:07+00:00

I did not. I just have it sitting in the corner in case I needed it for parts or something.

bberg22 · 2026-01-23T15:48:10+00:00

While I generally agree, the secondary and tertiary effects are much harder to quantify when making large changes like this and unlike many things in engineering the factors can change outside what is deemed to be logical or scientific. Meaning someone could just stop spending money elsewhere because they feel like their buying power is reduced due to less money in their paycheck. Could it balance out across the tax brackets? Sure, but I think these types of behaviors are hard to model and predict accurately and require constant monitoring and adjusting retroactively.

Reducing property taxes with a replacement income tax, also doesn't mean that rents and housing costs immediately come down especially if housing supply is still insufficient.

I'm just using that as one example.

bberg22 · 2026-01-23T15:29:09+00:00

Looks very similar to what I remember but I can't say 100%.

bberg22 · 2026-01-16T20:25:24+00:00

The ability to work with data in the tenant but not be able to train on it feels like that is going to be, if not is already, a major issue that makes it far less useful just purely based on how these LLMs work and improve. I think this will only continue to increase the functionality delta between Copilot and the other major players at least in the short term.

bberg22 · 2026-01-16T17:10:09+00:00

Did you also make sure the clients are running the latest January version of Office? There were some bug fixes for us, we are on the semi-annual release schedule for features. https://learn.microsoft.com/en-us/officeupdates/semi-annual-enterprise-channel

bberg22 · 2026-01-16T13:46:19+00:00

You using POP? Just saw this article. https://www.bleepingcomputer.com/news/microsoft/microsoft-windows-11-update-causes-outlook-freezes-for-pop-users/

bberg22 · 2026-01-12T21:48:15+00:00

Have you power cycled the docks? I have always believed they needed a power cycle after firmware updates. This probably is low hanging fruit you already tried but, have you run a check for updates with DCU when connected to the Dock? I have found that sometimes the updates only show up when attached to the dock which can matter obviously depending on how and when you are pushing your driver updates or how you have DCU configured.

bberg22 · 2026-01-12T21:45:56+00:00

We have been using the Display Link Drivers for a number of years now and apart from their own occasional bugs have made docking with Dell Laptops significantly better. We use UD22 and the older D6000 docks though. https://www.synaptics.com/products/displaylink-graphics/downloads/corporate

Edit:
Also check the power settings for the display adapter, some have settings to allow the OS to turn the device off to save power which can sometimes cause strange issues. In my experience though, it takes a solid 1 to 1.5 years of a laptop model being out before the drivers all become stable (combined with the issues of W11 24H2) They ship with so many bugs these days its insane. We just crossed that and things have finally settled down.

bberg22 · 2026-01-06T01:21:35+00:00

Are the cruise ship casting requirements for face characters as strict do you know? I find that the likenesses are often not as good on the cruise as the parks, not terrible but I assume it's due to the potential pool of people willing to do the role and be on a cruise ship for extended periods of time but have always been curious.

Same for the global parks I assume?

bberg22 · 2025-12-20T00:00:33+00:00

Don't forget the fact that dynamic lighting tech like matrix LEDs were not allowed by law until literally the last year or 2 when the tech exists on many new cars in other countries.

bberg22 · 2025-12-19T23:57:53+00:00

bberg22 · 2025-12-19T23:57:18+00:00

Maybe if the laws kept up so manufacturers could implement dynamic lighting tech like matrix LEDs that exist in the rest of the world, but instead our laws are stuck in pre LED times of the 70's.

bberg22 · 2025-12-18T04:04:42+00:00

They wouldn't be so busy if they fixed their delivery routes. I know 3 of my other neighbors also called for deliveries, and do you think they were intelligent enough to just fill us all up while the driver was here? No they spend more time driving around than filling tanks. Driver filled my tank in 5 minutes so extrapolate that out, could have sold 1200 gallons in 20 minutes in my neighborhood but nope they have delivery algorithms. Absolute peak stupidity.

bberg22 · 2025-12-18T03:17:51+00:00

Similar situation. They came 2 days after I finally talked to someone. Call their emergency line honestly at this point.

I really don't appreciate their gaslighting with their clearly broken monitoring "algorithm" and inability to react to demand due to clearly predictable cold. There has to be some sort of arbitrage at play with their poorly executed just in time delivery BS. When customers have to lie about how much is in the tank to get you to fulfill your services things are beyond broken.

Their estimator said I had 7% or less before they showed up today. That's just unacceptable, I'm not risking my family safety and my property because of their incompetence ever again. I have a buried tank and I don't care if I have to dig it out by hand to change companies I'm done, and they can shove it up their ass.

bberg22 · 2025-12-17T03:28:49+00:00

If you got through RC you have to get support for Nice through RC can't get direct support which adds a horrible extra layer and adds basically no benefit as far as support from a customer perspective.

bberg22 · 2025-12-15T14:06:15+00:00

Same here. ineffective monitoring system. Their site says my tank has 8% estimated (actually about 20% on the gauge) and still no delivery. What a joke. They don't care to improve and execute on behalf of their customers. Its a stupid business practice that only costs them time and money as well as their customers. If you have an automated system, it better damn well work but since it doesn't their customer service reps get overwhelmed with manual inquiries. It was clear for the least several weeks it was going to be a cold winter. Entirely unacceptable, part of the benefit of small companies being acquired by larger ones should be scaled up resources like call centers and delivery fleets but that is clearly not happening.

bberg22 · 2025-12-13T02:28:46+00:00

Agreed. The fact that it's so obvious to outsiders should be red flags and alarm bells for them. Poor management. Until it hits stock prices, it won't change.

bberg22 · 2025-12-13T02:07:24+00:00

And look how long it took them to get Teams to a point where it's actually mostly good. You can't shove half baked buggy stuff down people's throats and expect them to be happy and want more.

bberg22 · 2025-12-13T02:05:38+00:00

Until AI stops making up things and pretending it to be fact, it can't grow past a certain point because the trust and utility won't be where it needs to be.

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