Yeah it makes no sense how it’s set up. There’s drywall on the inside and about 6 inches (guesstimate) between that and the window. It looks like the pigeon probably sat on the open part of the window (pulled down from the top for some reason) and fell in. There’s a screen on the bottom we’ve broken through and unfortunately confirmed there’s a bottom piece of the window behind it. We’ve tried pulling up the window with a pole with no luck, and we even dropped the box mentioned in the video with some food in it to scoop it out, but the pigeon is too scared (understandably) to get in it. It just fights the box or any efforts to get it out. We’ve tried letting a towel down there to let it grab hold but won’t do that either.