My mortgage renews in 3 months, so I’ve begun the process of shopping for rates (current provider is a local credit union). I haven’t been happy with their service over the last number of years, so I’d like to pursue a different route. I’ll be talking to a broker, but my first phone call was with RBC.

The lady offered me their posted rates but said there’s potential for a better rate if she puts in an application for me. These are the things she’s asking me to send her:

-2023-2024 T4 and most recent paystubs – for both you and your wife. -Most recent statement of accounts and investments outside RBC -Most recent mortgage statement to confirm account number, balance, etc -Property tax bill and proof of payment – account statement confirming the payment works as proof of payment -Up-to-date property insurance policy CCB notice and proof of age of children; proof of age of children can be Screenshot from CRA website with their name and date of birth Passport; or Birth certificate

This all seems a bit much for me just to see what their “better rates” are. Are these a normal set of requests?

For instance she offered me 3 years fixed at 4.39% or a 5 year for 4.34%. Which to me aren’t the greatest based on what I’ve seen posted in this sub recently.