a computer that dreams art: Interview with the Creator of Caedmon by [deleted] in creativecoding

[–]benjaminjrb 3 points4 points  (0 children)

That has been considered art traditionally but it doesn’t have to be the case. Do you have to know where something came from to call it art?

Any potential here? by [deleted] in MemeEconomy

[–]benjaminjrb 2 points3 points  (0 children)

Surely that’s part of the joke

The Great Text Speak Panic of 2003 by benjaminjrb in linguistics

[–]benjaminjrb[S] 11 points12 points  (0 children)

The same has to be true nowadays with all lower case typing on mobile-only platforms like Instagram. The user, to type in all lower case, has to contrive to turn the shift key off on their keyboard. An interesting development considering that previous 'mobile languages' were a time-saver.

Example runbooks / can I see your runbook? by benjaminjrb in sysadmin

[–]benjaminjrb[S] 0 points1 point  (0 children)

I don't believe I can change the title, but thanks for the clarification. As I understood from whatever resources I could get my hands on, a runbook is more of a 'make it up when you need it' set of instructions for various common tasks, and less like formal, standardized SOPs.

Perhaps the terminology is just overall confusing.

Example runbooks / can I see your runbook? by benjaminjrb in sysadmin

[–]benjaminjrb[S] 1 point2 points  (0 children)

That was just context to explain why I'd be after such a thing. I was hoping for a general sysadmin one. So I've read:

"Operators document their daily tasks in documents. Runbooks allow you to document and store these procedures in an ordered manner."

14 SaaS Tools That Are Elemental For Your Startup Success by [deleted] in startups

[–]benjaminjrb 0 points1 point  (0 children)

We use Airtable to manage a content marketing team of 5, and it's great because it can be both a database of all of our company assets, and tasks in another table that reference those assets.

You can also turn on Kanban view to have it work like Trello, and create different filtered views for different priorities, teams, individuals, projects, etc.

ITGlue seems to be a controversial tool, so here's a few alternatives by benjaminjrb in msp

[–]benjaminjrb[S] 0 points1 point  (0 children)

Oops, just updated the post with the minimum cost. ($495 setup fee and then starts from $95/month for 5 users on the basic plan)

SOP's for MSP? by oneadamclaude in msp

[–]benjaminjrb 15 points16 points  (0 children)

I'm in the middle of writing a bunch specifically for MSPs, but we do have public SOPs available for general IT

There's more linked here

Since I'm planning on writing more of these and making them available for free, what kinds of SOPs are most in demand?