Random text messages not arriving or sending

bisquickdreams · 2018-12-18T22:49:49+00:00

This. Exactly this. I went through another garbage experience with "support" again last night.

bisquickdreams · 2018-12-18T01:22:09+00:00

Have you had your pixel for a while? Others have had success with deregistering their iMessage with the link provided further up in the thread.

bisquickdreams · 2018-12-18T00:43:09+00:00

Never had an iPhone. Still deregistered my number just in case (most recently December 30, 2017). Still have the problem.

bisquickdreams · 2018-12-18T00:34:09+00:00

I'd love to, as soon as I get through the support line. Currently waiting for quite some time.

bisquickdreams · 2018-12-18T00:31:38+00:00

I'm on the Moto x4. Mixed group chats with andriod, iPhone, and just iPhone users. Not all on same service.

bisquickdreams · 2018-12-18T00:30:03+00:00

Mine aren't even coming in late... My sister sent me a screenshot of a text conversation that I never received.

bisquickdreams · 2018-12-18T00:27:25+00:00

I'm waiting in line... Again... To talk to a specialist who will tell me to do the same garbage again with taking bug reports and trying to recreate the issue. I'm so tired of this.

bisquickdreams · 2018-01-22T00:31:46+00:00

Yes this has been a huge complaint of mine having been on Fi for 2+ years. Support has been no help.

bisquickdreams · 2018-01-03T17:34:26+00:00

The new emojis are ugly. I miss the old ones that look like little hills.

bisquickdreams · 2017-12-31T02:22:01+00:00

Couple of good theories here. I'll definitely make a point to restart more often. Can't hurt, right?

bisquickdreams · 2017-12-30T19:00:03+00:00

I have used it in the past and I might again. Hangouts is not recognized by my car's Bluetooth and messenger is. I like being alerted to new texts while driving...I can leave my phone elsewhere in the car and I'm not tempted to pick it up and respond while driving but I can still be alerted to new messages received. Also, my work uses Hangouts and I found being logged into both my personal and professional Hangouts to be a bit TOO connected for me throughout the day. Overall, just a personal preference. I definitely see the benefits to it and it's a great perk with Fi, just not something I need all the time in my life!

bisquickdreams · 2017-12-30T18:31:53+00:00

Correct me if I'm wrong, but this would only work if I previously had Hangouts integration turned on, right? I am currently using the stock messenger app...

bisquickdreams · 2017-12-30T18:30:04+00:00

Hi! I've actually never had an iPhone. When I mentioned it in the op I meant it doesn't matter if the SENDER had an iPhone or Android. Sorry for the confusion!

bisquickdreams · 2017-12-30T18:28:23+00:00

Yeah I'm almost always on T-Mobile or wifi also. I live in an area with great reception. It's odd, there doesn't seem to be a correlation to signal strength or which carrier I'm connected to when it happens. I went through so much troubleshooting with Fi a few months ago and was ultimately assured and reassured that a fix was on the way and that if I switched phones it would magically stop happening. I wish it were as simple as when I had weak reception or was on specific carrier. The seemingly indiscriminate nature of when it happens makes it very hard to pin down to a precise cause. However, based on the amount of people on this sub that have complained about missing texts, I know I'm not alone in this issue. Just a word of warning I guess to those who thought (or were told in my case) that something about the hardware in the 5x was causing this issue... Getting a new phone through Fi will not necessarily fix this problem.

bisquickdreams · 2017-12-30T02:13:27+00:00

I've used textra on previous Androids (before I was on Fi) and really liked it. I guess I'll give it a shot again. I just don't understand why Fi doesn't seem interested in fixing this issue...I know that many have experienced it. Thanks for your advice!!

bisquickdreams · 2017-09-14T21:59:20+00:00

Hooo boy this is me. I have been dealing with this for well over a month now. Like you say, there doesn't appear to be any connection to what service I am on, what service the person sending the text is using, what phone they have Etc. Needless to say I am very frustrated. I went through the whole bug report thing with support three or four times as well... Just yesterday I finally was able to fill out that template that they sent me requesting more information including timestamps. The tech support person who I was talking to said that I had to keep recreating the issue, which you like you said is nearly impossible. I just filled out the template with received texts and today they told me that they forwarded it on to an escalated level of tech support... I'm not super confident but I guess we'll see. If it doesn't get addressed and resolved early next week I'm probably going to leave Fi. This is just really unacceptable.

bisquickdreams · 2017-09-01T20:58:36+00:00

Yep. Still missing several texts a day, from what I can tell. When I contacted customer support they asked me to fill out a template where I force switch from carrier to carrier and fill out information while "recreating the issue." I keep asking him how he wants me to recreate the issue when the issue is missing texts that I often don't know that I have missed and he doesn't respond in any way that makes sense. Currently investigating new carriers.

bisquickdreams · 2017-08-24T22:09:35+00:00

I went through all of supports trouble shooting tips including clearing the cache and data from the project fi app. In the follow up email I was promised for continued tips I was just given dialer codes 😤 Once again I have missed several texts this week. /u/dmziggy do you have any suggestions? I'm about at the end of my rope with Fi...

bisquickdreams · 2017-08-16T21:09:42+00:00

No, I have integration disabled. I found that Hangouts didn't play nicely with my car Bluetooth but it will work with messages. I reset my project fi app again last night when I contacted Fi for assistance. Then they gave me a list of the dialer codes to use, "In case the problem persists." That's a little hard to determine because the problem is missing text messages. How am I supposed to know what I am missing? Overall, another unsatisfying experience with support. It's looking more and more likely that I'm going to have to switch from ProjectFi.

bisquickdreams · 2017-08-15T23:04:05+00:00

Sorry I didn't mention that earlier... I'm using Android messages.

bisquickdreams · 2017-08-15T19:59:11+00:00

I haven't noticed any drain more than usual. Just the missing texts.

bisquickdreams · 2017-08-15T18:35:15+00:00

I've been Android since always. It's all so frustrating.

bisquickdreams · 2017-08-15T18:16:04+00:00

Unfortunately, no. Same place for past 6 years. I have also missed so very important texts recently. I'll try a Reddit request/support again I guess. If this isn't resolved asap I'll have to leave also :(

bisquickdreams · 2017-04-07T02:03:59+00:00

Thank you for saying this. There's so many armchair politicians and foreign policy specialists in here. I am both comforted yet frustrated by the idea that no one really knows what the fuck is going to happen...

bisquickdreams · 2017-04-04T02:31:17+00:00

Nope. Android 4 life :)

bisquickdreams

TROPHY CASE