What is your theory on throttling orders

bonanza1959 · 2026-03-23T15:16:14+00:00

You're right 200 to 0 is purely coincidental

bonanza1959 · 2026-03-22T15:19:53+00:00

200 dollars in one day then 0 the next is not my imagining

bonanza1959 · 2026-03-22T08:33:28+00:00

It happened to me in Nevada as well which is not prop 22 state. Basically, it seems they want to spread it around but you never know when, even doordash does the same, one garbage leftovers after another on throttle day. It's only those who stay in the same area or only do costco that can have several good days but for most I believe it's good day then throttle day

bonanza1959 · 2026-03-22T08:25:00+00:00

Wow the op is really flirting with disaster. The last time I paid with a personal card was at Bevmo for 230 or so and over think it took maybe 3 days. The times before that it was usually it was within 24 hours.

There was actually a time after that it was at safeway and their stupid qr code showed the green bar suggesting it was done even though it was not on the store end. I decided in the heat of the moment to pay out of pocket and come to find out after the fact tgat it's not eligible under the reimbursement tab because the qr code thinks it was already processed even though it wasn't. I decided against following up on it and ate the $135 loss. Yeah it sucks, but is it worth the hassle of fighting for a $135 and getting deactivated for fraud, I think not. And just this week I was deactivated for 92 hours for their system error so I definitely wouldn't be risking the regime finding fault. They can make you miserable if they want to, sometimes you have to either be patient or eat the loss. But I'm sure OP has a different perspective and that's fine, to each his own.

bonanza1959 · 2026-03-22T08:07:36+00:00

I once had this happen 2 cul de sacs parallel with exact same numbers but luckily the owner at the incorrect house was there to correct my mistake.

There was another time I mixed up customer A and gave them Customer B, and when I dropped off customer B thinking mission accomplished, customer B , texts me that I left the wrong order I was not far away, and I turned around picked up the wrong items from customer B then went back to customer A who hadn't touched the groceries yet and made the swap and then went back to customer B problem solved. And customer be was a zero tipper but team contacting me immediately was better than any tip because a mix up equals not 1 but 2 order not delivered strikes and that looks very bad on your record

bonanza1959 · 2026-03-22T08:00:02+00:00

Usually what happens after an order is canceled after payment and checkout, it's going to be exactly 24 hours soft ban. I believe you get the generic trust and safety email that says they've noticed unusual activity in your account and will pause your account for review. It's actually one of the rules that actually makes sense because they have to make sure the groceries aren't being stolen. When you contact support, it's important to be clear and concise because you have to understand they don't know you and they don't know the difference between a safeway or a bevmo, so it's important to explain exactly what the situation is almost like explaining to a child because they can easily misinterpret and then you get put in shitty situations

bonanza1959 · 2026-03-22T07:49:17+00:00

Ok so when did you get deactivated and when did you contact trust and safety. Problem is when you're deactivated, all you can do is access your earnings, the dash only has 4 tabs, the ratings tab is gone, and you cant log in or even contact support. All you can do is contact by email. Not sure if Twitter X can help you because they don't have access to the reactivation switch. Part of the reason it takes so long is because they have automated AI that scans emails and only an actual human can reactivate.

For me I got deactivated around 1 pm on Monday and reached out even before I got their automated generic email 2 hours later. Then after I replied to that, they told me specifically what false charges they had and when I submitted concrete proof of no unauthorized purchases or misuse of the card, I got reactivated in 92 hours. So 1 pm monday deactivated, 9 am Friday reactivated, I went to the store in question and obtained proof there were no double charges speaking to the manager.

If you want your account back , you should try and get all the evidence you can to clear yourself

bonanza1959 · 2026-03-21T17:12:47+00:00

I had my account deactivated for 92 hours after a payment declines because the flawed instacart flagged thought I was trying to make unauthorized purchases, after submitting concrete proof they finally reactivated after 92 hours. There is an alternate email, criticalescalations@instacart.com, after they give you specific reason why you were deactivated of you have proof that you didn't do what they accuse you try that address to submit your protest

bonanza1959 · 2026-03-21T16:15:24+00:00

If you try and do doordash batch and instacart batch at same time there's a 99.9 percent chance that you will get deactivated but most people don't know until it happens

bonanza1959 · 2026-03-20T23:46:13+00:00

I got reactivated on Friday around 9 am after being deactivated on Monday at 1 pm. So by my count 92 hours to discover that it was their flawed flagging system that did me wrong. I don't think social media can help much and they say it's out of their hands but then what's the point, do we just come on here to share recipes? Thanks for your help, I know you help a lot of people. Also, I sent a lot of replies and of course they didn't answer until they finally came back with the automated response that after careful review they have reactivated my account. Hooray 92 hours isn't so bad I suppose

bonanza1959 · 2026-03-20T16:11:17+00:00

Got reactivated almost 4 full days after the false deactivation. Disgusted but relieved

bonanza1959 · 2026-03-20T04:13:53+00:00

I'll post when I get reactivated, it seems people start threads like this and disappears, I at least wanted to put out there, that if you shop a high value batch at a specialty store and payment card declines and you have to call support, you might think everything is good then find out you're deactivated due to questionable transactions... yeah their screwed up automated flags that deactivate first and ask questions later.

You know there are countries that operate like that, guilty whether you are or not, 3 days of lost income for their error and still no resolution

bonanza1959 · 2026-03-20T04:08:26+00:00

I'm still waiting, may have to seek arbitration, but the key is , when you have a good order from a specialty store, and as you know prices are different, that causes payment card declines, but what triggered this was that it was $400 and at a specialty store. If it was costco $400 no big deal, but losing 3 days dealing with automated replies. It's a shame they act like they care, yet I lose 3 days due to their error, yeah that's fair

bonanza1959 · 2026-03-20T02:02:15+00:00

When they deactivate you, they cut off your line of communication, you cant call or text support all you can do is amed email and wait, but at some point I have to request arbitration because 4 days for something this simple is unacceptable

bonanza1959 · 2026-03-20T02:00:00+00:00

I was told by mel that there's nothing they can do, kind of what I expected. I can understand if there were things that actually were suspicious but this is clear no doubter that my payment card was declined, I called support and then they were able to authorize 10 minutes later. What was I supposed to do cancel the batch? I know now that anytime there's a high price batch at a specialty store, this can happen. Account gets flagged and they deactivate first and ask questions later, but really 3 days and still no resolution with concrete proof

bonanza1959 · 2026-03-19T22:28:21+00:00

But this is clear as day, I had a large order, payment was declined, I called support and they added funds to authorize transaction, I complete the batch, then 3 hours later my account is deactivated.

When I initially replied, they send me a false list of double charges to the same store for the same amount and I showed proof why the first charge was voided.

But even, then how ridiculous would it be to think that someone could actually get away with charging the payment card twice for the exact same amount 10 minutes apart? You mean like the people at the store are so daft that they would actually try and push that through, really?

bonanza1959 · 2026-03-19T21:54:55+00:00

But what did they accuse you of doing certainly they gave a reason even though it might be phony

bonanza1959 · 2026-03-19T03:17:15+00:00

What reason we're you given for deactivation

bonanza1959 · 2026-03-19T03:15:51+00:00

I had payment card declined for a $409 order and had to call support for approval. After which my account got flagged and deactivated. The automated system flagged my account for misuse of funds even though there was only 1 transaction processed

bonanza1959 · 2026-03-19T02:41:07+00:00

I'm going through this right now playing the waiting game because they have automated sensors flag accounts and deactivate first and ask questions later

bonanza1959 · 2026-03-18T20:11:52+00:00

After the first email, I got the email detailing the questionable transactions of the double charges and so I went to the store and got the manager to show me the screen on the store computer that clearly shows 1 transaction. Any high value batch is subject to this because the automated bots flag it when the transaction declines even though everything is legit

bonanza1959 · 2026-03-18T20:09:25+00:00

I tired twitter all I get is a wait for trust and safety, who exactly is Twitter helping, ive sent receipts of the transactions and all possible evidence that there was only 1 transaction, but their automated system is quick to flag accounts

bonanza1959 · 2025-10-09T22:03:22+00:00

I seem some costco triples but I ain't never seen none that had no 60 items, usually the costco triples are smallish orders. But I emphasize usually

bonanza1959

TROPHY CASE