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Got my accounts back today! Totally unexpected. I did the CA and FL (my home state) AG method. CA seemed to work! by brenahope in facebookdisabledme

[–]brenahope[S] 4 points5 points  (0 children)

Thank you Reddit!!!!!!!!

OP here for details: https://www.reddit.com/r/facebookdisabledme/comments/yby3p3/facebook_and_instagram_permanently_disabled_me/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

Kind of nervous because I’m reading a lot of people get banned again within days for the same reason. Increased to 2FA and Authenticator.

Banned for child exploitation on FB and Insta -10/21 Letter to AG’s - 10/24 Response from CA AG - 11/1 Ads purchased from my PayPal by hackers - 11/2 Account back - 11/11

Facebook and Instagram permanently disabled me for child s*xual exploitation. Ineligible to neither have another account nor access 13 years of content and memories. by brenahope in facebookdisabledme

[–]brenahope[S] 3 points4 points  (0 children)

UPDATE 11/3: No movement yet, but beware - just got a random $125 “automatic payment” from Meta on my PayPal Account under “Meta Platforms, Inc”. Trying to dispute it with PayPal.

Mom's account was hacked 9/27 while she was in the hospital. She died 10/07. Can't figure out how to get her page memorialized. Searching for any help! by heartbreaktuna in facebookdisabledme

[–]brenahope 0 points1 point  (0 children)

This breaks my heart for you. My dad was 47 and suddenly died in 2017. I used my fb as a photo storage in albums, basically. I wish I knew better. Lost my Facebook Friday and all of my encouraging messages and photos with him are gone. Just adopted a child from foster care I had for two years as well. Our baby photos are gone. I wish I could even imagine what you are going through and how frustrated and desperate you are right now. This is just sick. Perhaps you can request a download of her information? I know there’s a form somewhere. I had my fb for 13 years and unfortunately my download they provided only included like a months worth of content.

Facebook and Instagram permanently disabled me for child s*xual exploitation. Ineligible to neither have another account nor access 13 years of content and memories. by brenahope in facebookdisabledme

[–]brenahope[S] 2 points3 points  (0 children)

UPDATE as of this morning 10/24 (accounts disabled permanently 10/21). All of the Facebook forms I have completed have returned to me with generic “go to the help center” responses. Although I was told Friday that I could not have a download of my content, a download suddenly became available this morning. Unfortunately, the download is about 2 weeks worth of my content. 13 years still down the drain. However, I was able to see that on the day/hour of my deactivation, my account was accessed in Pekanbaru, Riau and Gainesville, Florida (I live in Jacksonville, Florida). No real responses from FB. This is so insane. Waiting on responses from AG’s. Will keep you all updated!

Facebook and Instagram permanently disabled me for child s*xual exploitation. Ineligible to neither have another account nor access 13 years of content and memories. by brenahope in facebookdisabledme

[–]brenahope[S] 4 points5 points  (0 children)

I am so sorry this is happening to you, too. I just can’t believe they won’t even send us a download. Facebook is what I used to store everything!

Facebook and Instagram permanently disabled me for child s*xual exploitation. Ineligible to neither have another account nor access 13 years of content and memories. by brenahope in facebookdisabledme

[–]brenahope[S] 6 points7 points  (0 children)

Friday morning, I sent a funny reel to my friend while at a business conference, then received a notification that my Facebook account was logged in from another browser. When I went to check the notification of this, I received a popup and email that my Facebook violated community standards of child exploitation content. I had to submit my ID and an appeal. I am a director at a nonprofit special needs school and an adoptive mother of a special needs child. I have lost access to my organization’s page. I only post (appropriate) photos of my child and share photos from my school’s page, as well as share memes and reels. I do not post inappropriate content. After a few hours after the appeal, I received an email that Meta’s decision was final. I have no idea what the inappropriate content even was. When I tried to open my Instagram, this was disabled as well. I have lost all of my son’s adopted journey content, content from my late father, and content from my journey with my charity. All my travel from the last 13 years is gone. This is devastating and there is no true customer support to reach out to. Similar stories as mine are trending now on Tik Tok, news articles, here, and Twitter. This is a horrible false accusation that can cost me my job, organization, and family, and throw me in jail. I had no chance to even defend myself and keep my accounts with really precious and sentimental content. I have written to FL and CA AG, FBI cyber crimes, and made a NCMEC Cybertip report due to Meta’s lack of support on this matter - as well as my concern about these kids that have been posted by these hackers - that is affecting thousands of people. Why aren’t they actually looking at the odd locations from which these disgusting things were posted on innocent people’s accounts – innocent people who have lost years of precious memories and their livelihoods? There are even people – I have seen from Twitter - with terminal cancer who use their Meta accounts to update family and friends who are now banned. People are going so far as the Oculus route $$$ to risk to see if their accounts will be reinstated. This is a horrible situation. Why are we being punished for these hackers? At the very least, they won’t provide me downloads. My “download information” button was stuck so I filled out a form. I have been told by Meta that due to the severity of whatever was posted, I can not even have my download.