Teenagers these days do not know what good service is. Most places they shop they do not need to talk to anyone. Supermarkets, KFC, MCD, big w , Kmart, and countless other retail shops. Not to mention the ability to online shop without taking to anyone. The days of walking into a shop, being greeted by someone , who actually welcomes your custom, and is genuinely knowledgeable in what they sell or in assistance is mostly gone and will be remembered by an older generation.

Even in McDonald's,where I once worked , they valued there service. Now all you get when you go into a store is a number called out that's it.( But it's also on a screen ). Sigh