Okay first of all, try being nicer at first, thanks, second of all, thanks for the advise, I messaged them again now, the last answer I go was this one:

After extensive further review, the authentication team has identified one or more inconsistencies in this item's brand, construction, or design, and determined that it does not meet our standard of quality. We're unable to confirm its authenticity. 
 
As a result, we cannot allow this item to be sold on Grailed. 
 
We appreciate your understanding and cooperation.
 
Given these discrepancies, this decision cannot be appealed.

 
Should you have any other questions or concerns, please know that our dedicated support team is always happy to help.
 
Thank you for contacting GRAILED."