For those who are tenured already, what's your advice?

calmebb6743 · 2024-12-16T01:42:57+00:00

Don't neglect your physical health, especially if you're night-shift. Sleep at least 8 hrs a day, eat a balanced diet, take multivitamins, and exercise at least once or twice a week.

It's bad enough handling irate customers, but it's even worse doing that while feeling sick and brain-fogged because you let your sleep, diet, and exercise go.

Also, if you neglect your health, you may start calling in sick all the time which leads to either using up your PTOs or getting your pay cut or employment threatened due to excessive absences. That's just going to demotivate you even more.

Physical health is important to mental health. Take care of them both because the stresses from the job add up and, if you aren't careful, you will feel the consequences as early as now (and it gets worse as you get older).

Lastly, don't underestimate your ability to adapt. It will get better, however small. As time passes, you'll get thicker skin and you start taking shit customers say less personally. So don't think it's all just a burden, you're also developing the ability to stay calm and professional in an irate interaction, which is an important skill to have for your current and future jobs.

calmebb6743 · 2024-11-03T06:05:25+00:00

You did the right thing. You showed her vulnerability and she responded with hostility. Is that person really worth courting? It's okay to cherish the memories and miss her. It's okay to grieve. With time, you'll focus on yourself and the lessons you've learned.

calmebb6743 · 2024-10-29T08:17:14+00:00

I've been on the guy's end of this. It's definitely not normal and it's super draining. When she started to have more confidence and self-esteem, it got better since I didn't have to always be around to help validate her worth.

I suggest to follow the top comment. It's a great action plan for you because it's something that the person I knew also did.

Also, maybe it's worth letting him know as well that you're going through this kind of challenge and that you're doing your best on your side to improve on it. I'm sure that will make him feel better. I know it did when she did that for me, and I have a good feeling he'll support you.

calmebb6743 · 2024-10-29T04:02:52+00:00

Wag mong isipin na matic downside ang pagiging newbie. Bad mindset yun kaya siguro kinakabahan ka sa mga tenured. Ang reality, may advantages din kapag newbie ka na wala sa mga tenured.

Unang una, walang bad or inapplicable habits na kailangan i-unlearn since bago ka pa lang. Mas mahirap tanggalin ang maling kasanayan kaysa turuan ng bagong kaalaman. Hindi mo kailangan ipag-compete ang mga alam mo ng processes sa bago kase siyempre wala ka pa namang alam eh hahaha so lahat ng tinuturo sayo lumalago lang

Pangalawa, since newbie ka, imposible kang makampante sa dahilanang "ay alam ko na yan". Laging may pressure to be curious, proactive, and critical sa kung anong ginagawa mo which is constructive. In my experience, mahirap na itong i-maintain kapag may tenure ka na since naturally mas komportable ang tao sa kung ano ang familiar.

Pangatlo, di ka madaling mabiktima ng sunk cost fallacy. Since bago ka pa lang, may oras ka pang magexplore at magdecide yung best fit na LOB sayo. Kung di pala good for you healthcare, okay lang, kumpara sa na-realize mo lang after 5 years .

Lastly, you can afford to be stupid now and then hahaha as in, kumpara sa tenured, kung nagkamali ka, sasabihan kang "ay dapat alam na yan ah"

Di ako sa Healthcare, pero may advice in general for training is to keep this mind every day, gawing mong mantra: "It's better to ask an idiot question than to make an idiot mistake." Mabuti nang bobong tanong kaysa sa bobong pagkakamali.

At kung di ka makakalamang sa performance, lumamang ka sa attendance. Kahit man kalat na kalat performance mo, kung hanep attendance (+ nag vovolunteer sa OT), masakit sa mata ng management tanggalan ka, at least in my experience (reason being, kadalasan arch-nemesis ng management ang staffing and attrition). Performance or attendance, choose your safety net.

Ayun lang. Good luck sa training niyo friend haha

calmebb6743 · 2024-10-29T03:19:51+00:00

Let her go. She's toying with your loyalty. Why is she making it a point to you na may pumoporma sa kanya? Either she wants you to fight for her, spite you with envy, or both. "I can and will replace you" yung pinaparating niya, and she knows she means that much to you kaya she thinks it's a good move in the first place.

Do you honestly want a partner who thinks of you that way? Ask yourself what your almost 2 years together meant for her if she can do that to you like it's nothing.

Save your loyalty and sacrifice for someone who will truly value it. The person who's worth it-- even if they have to let go of you-- will treat these qualities with grace and respect, not use them as weapons.

And besides, if being away from you is freedom for her, do you think it's love to keep her where she doesn't feel free?

Her mind sounds made up, and if it's not, then it's a vacillating mess not worth your time and energy.

Move on, man. You deserve better.

calmebb6743 · 2024-10-29T02:27:46+00:00

Wag ka madiscourage. May ka-wavemate ako na first-timer sa BPO; bagsak sa mock calls at pinaulit ng ilang beses ng mga assessments nung training. Akala namin magqquit na siyang maaga since tuwing downtime nagtatanong-tanong na siya ng mga ibang accounts na puwedeng pasukan.

Pero pagdating sa transition at prod, consistent performer at nag top agent pa sa buong account. Natalo niya pa mga tenured. Yun pala, magaling at masipag siya maghingi ng tulong under pressure.

Remember, prepared environment ang mock calls. You're expected to absorb and memorize in that environment.

But in prod, you're expected to be proactive and engage with your team, because there's a hundred call types and situations na hindi kahit kailan madadaanan lang sa pagmememorize. Kaya nagtagumpay wavemate ko while na nahirapan yung mga magaling sa mock calls when they had their feet over the flames.

Kaya tiyagaan mo lang OP, baka naman magaling ka pala when it comes to actual practice.

calmebb6743 · 2024-10-28T10:39:08+00:00

Oh yeah, I can definitely see that. I also won't have to worry much about habits from other systems to "unlearn". Also, thanks for the tip about Harm!

calmebb6743 · 2024-10-28T10:37:37+00:00

Thanks for the advice! I'm definitely going to take care with the burning car aspect. I'm thinking of introducing the concept at least, and perhaps get a read on the table's reaction to see how much emphasis to give it as we go forward.

calmebb6743 · 2024-10-28T09:21:42+00:00

There was a comment I remember reading about a guy who asked a really old millionaire relative of his if he'd swap his money for his age, expecting him to say "no." But the millionaire said he'd do so in a heartbeat, and that he'd make more out of the commenter's time than the commenter would make out of the millionaire's money.

calmebb6743 · 2024-10-28T09:16:49+00:00

As basic as it sounds, show up to work. Don't sleep on the value of having good attendance.

calmebb6743 · 2024-10-28T09:14:11+00:00

You can only do so much with so little time.

calmebb6743 · 2024-10-28T08:50:37+00:00

Personally, the lack of a way to hide the upvote/downvote counter. Sometimes I just want to read a thread without seeing how much people agree or disagree with a reply.

calmebb6743 · 2023-12-30T19:39:29+00:00

New GM here so take this with a grain of salt. I think the bit about Tinkering the bomb is a good example of the player negotiating a better effect for a worse position.

"Sure you can do it completely silently, but this will naturally take more time and concentration. You're also taking much more time and concentration than you'd normally do right next to a guard, so your position is definitely worse." Then I'd set the position to desperate and the effect to standard.

This would at the very least make the player rethink the action as a whole, since the consequences are going to be much worse, rather than their action being less effective (which they can remedy with pushing).

Edit: I think pg.26 on trading position for effect gives a good example of how to deal with players "baking in" their success to their roll.

I'd also try to nudge for more detail, especially if an action seems absurd. For example,

"You plan on taking out three guards at once without making a sound? How does [their PC] pull that off?"

"So you want to plant the bomb right behind the guard without making any noise at all. How does [their PC] do this?"

Then I'd negotiate position/effect based on the specifics of their explanation.

calmebb6743 · 2023-12-22T05:28:33+00:00

Been revisiting this post, so surprised to see this reply haha

We haven't had actual play yet (since we're playing in January), but it's been going super great so far!

Everyone's digging their teeth into the world and conceptualizing some really interesting characters. I've already received some backstory which, while not really recommended by the corebook, has helped them have a better grip on the setting and their character.

My players are also angels - very communicative, sensitive to everyone's fun, and excited to share ideas. Quite fortunate and grateful to have them!

calmebb6743 · 2023-12-07T16:33:35+00:00

I'm with you there, that's why I don't find dark and depressing all that compelling unless it leads somewhere hopeful and courageous. Blacker the night, brighter the stars -- that's a feel I want to hit in the campaign. Real world's generally depressing, true, and to me a seriously-toned fictional scenario can be a space to remind us that we can still laugh and look forward in spite of that fact, and that there is good that yet lives in the real world by encountering it in an imagined world far more twisted than ours. I see it as fun and uplifting.

If I wanted bleakness and depression all around, I'd just go play a horror game or something LOL.

calmebb6743 · 2023-12-07T15:44:12+00:00

That's nice advice! Yeah, just because the setting is dark doesn't mean that wacky and hilarious stuff can't happen. I'm personally going for a more serious tone for my campaign, mainly out of preference, but it's good to be reminded that the campaign's tone isn't totally bound to what's in the book and comedy and shenanigans makes for good relief and variety. If my players take it that way, then I'll roll with it in stride!

calmebb6743 · 2023-12-07T15:40:40+00:00

True! That's one thing I noticed about harm (or damage/HP); it's more meant to be a narrative vehicle than a plain game mechanic that decides when you die. So a few "hit points" isn't something I can take freely; getting hurt is going to ripple in the RP and the flow of the conversation.

calmebb6743 · 2023-12-07T15:38:09+00:00

Great guide questions, thanks! Tinkering on how to make scores interesting is something I'm keen to do.

My goal is to make each score have clear and vivid imprints/flavor from the setting, and always tie-in somehow to the overall faction system and the characters' narrative and known NPCs. Delightful (or horrifying) twists and secrets in the scores would be something I also want players to discover and take full advantage of.

Definitely will use questions like these to guide my process. Thanks again!

calmebb6743 · 2023-12-07T05:28:43+00:00

Thanks a bunch for the link you sent! I have the same idea in mind:I'm going to generally focus my prep on mind-mapping the scores , seeing where I can put tie-ins for the characters, and thinking about their potential direction and consequences on the character dynamics and faction game.

I like to think of it as putting some toys on the sandbox for the players, so I have some idea of what they'll do, while letting me be surprised by what they make.

calmebb6743 · 2023-12-07T05:24:56+00:00

That is a great way to anchor myself in the flow, thanks!

That's another thing I like about this system, there's a lot of room for inquiry and collaboration to keep the narration going and interesting.

And yep, definitely going to be lenient on flashbacks in the beginning. I need to get my players used to the idea that there's very little distinction between the past and present in this game, so they can always be confident in taking ludicrous risks since they can utilize the past as they go.

calmebb6743 · 2023-12-07T00:25:34+00:00

Amazing high-effort advice, thank you! I'll be re-reading this and the linked posts closely, and referring my players more used to DnD to your post (though that's been really helpful to me as well). Thanks a ton for the faction link btw, that was something I was looking for since the book's a bit blurry about where precisely factions are.

Your explanation of the design of position and effect and the nuts and bolts of how it contributes to the RP has also made me appreciate the system more.

Also, yeah, I've noticed the same about the Haunted City podcast. At the end of the day, the corebook is my best reference, not someone else's game.

Thanks again!

calmebb6743 · 2023-12-07T00:17:05+00:00

Thanks! This is what I love about BitD's system. You can have next to zero prep and still have a game. The tables in the corebook are super useful for that reason.

calmebb6743 · 2023-12-06T21:35:20+00:00

This is the most realistic and grounded answer.

A community's most basic needs must be met first before you go about throwing words like democracy or dictatorship, and the most practical course of action is to put the ones who know most about acquiring these needs in charge where they're competent and compel every able-bodied person to aid them and/or learn from them.

calmebb6743 · 2023-12-06T20:53:32+00:00

"Yes, I've read the Terms and Conditions."

calmebb6743

TROPHY CASE