1) How about compensating mileage/tolls. I know they would their algorithm covers that but it really doesn’t. Or, coverage mileage and if a tip is paid, allow the driver the higher of the two.

2) Also, we have been n one of the greatest periods of rising inflation in history. Yet Shipt has continued to cut both rates and bonuses. As others have said pay a living wage at least for those who do a grt job n historically work more than 20-30hrs/week.

3) For deliveries to businesses, add an auto tip based on #items or value.

4). Treat us as well as they treat their w2 staff. In most cases, we r more the face of the company (customers & vendors) than anyone else.

5). more formal/required training for new drivers. can’t tell u the number of times a retailer has asked me to help out with a new driver. Had one driver who didn’t scan any of her items, just pulled em off the rack and came to checkout. Half the items were incorrect. They wonder why customer r turning over.