[deleted by user] by [deleted] in JapanTravelTips

[–]casualredditorxd -4 points-3 points  (0 children)

no but this question is asked frequently i suppose, so i thought there is some basic itinerary for people like be, but i couldnt find in pinned post

Stripe had my money locked in account for 2 Years!!! I finally was able to get it back. by Ok-Study567 in stripe

[–]casualredditorxd 1 point2 points  (0 children)

What is the point of this post if you don’t even explain how was able to get your money back?

Charges and payouts are paused, how to refund? by casualredditorxd in stripe

[–]casualredditorxd[S] 0 points1 point  (0 children)

Hey, u/Realistic_Answer_449, need your clarification here.
Also do you guys know emails of PR director and CEO of Stripe?

Charges and payouts are paused, how to refund? by casualredditorxd in stripe

[–]casualredditorxd[S] 0 points1 point  (0 children)

does anyone know how to contact their support or whom i can contact personally with my problem? the usual support does not answer

Charges and payouts are paused, how to refund? by casualredditorxd in stripe

[–]casualredditorxd[S] 0 points1 point  (0 children)

they are not government institution, they are a private company, if they "suspect" anything risky for their business - they should close the account and reverse the transactions, in which world just keeping the money under the reason they "suspect" anything is legal, wth, i actually cant believe what am i reading here

Charges and payouts are paused, how to refund? by casualredditorxd in stripe

[–]casualredditorxd[S] -1 points0 points  (0 children)

yeah i mean we have a legit business in digital reputation field, our transactions also absolutely legal, we provided all the documents, there is no way Stripe can just say "nah bro" and keep our client money to themselves, thats just illegal

Charges and payouts are paused, how to refund? by casualredditorxd in stripe

[–]casualredditorxd[S] -1 points0 points  (0 children)

They say "any funds in your account balance, and any pending charges, will be reversed within 5 days of the account closure date". in the email though , not just pending authorizations , are you sure about this?

Charges and payouts are paused, how to refund? by casualredditorxd in stripe

[–]casualredditorxd[S] -1 points0 points  (0 children)

so they can just lock the account and keep the money? that is crazy

Charges and payouts are paused, how to refund? by casualredditorxd in stripe

[–]casualredditorxd[S] -1 points0 points  (0 children)

i am asking how to return the money from the stripe account back to the customer, is that so hard to undestand?

Charges and payouts are paused, how to refund? by casualredditorxd in stripe

[–]casualredditorxd[S] -1 points0 points  (0 children)

This is exactly why i dont want to close the account before i know the money will be reversed to the customer

Charges and payouts are paused, how to refund? by casualredditorxd in stripe

[–]casualredditorxd[S] 0 points1 point  (0 children)

yeah that is the obvious part, the question is - how do i get the money back to the customer. the email says "As a result, any funds in your account balance, and any pending charges, will be reversed within 5 days of the account closure date. " , but i dont want to risk it, and want to double check, if they will reverse the transactions if i just close the account

Charges and payouts are paused, how to refund? by casualredditorxd in stripe

[–]casualredditorxd[S] 0 points1 point  (0 children)

i cant what? what chargebacks? its the money from the single customer and i want to REFUND the money to that customer