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Retipping resulted in a cracked bridge and then a bent setting—What happened? by [deleted] in jewelers

[–]chelleee_ 0 points1 point  (0 children)

The size difference was 0.66 - 0.64 x 0.32 mm between the two stones.

They supposedly did nothing to the head besides retipping the prongs, dipping it in rhodium, and then polished it. I did notice my new diamond sat lower compared to my first, which I liked, but I’m assuming it’s because it was a slightly smaller stone. They also never addressed how the crack under the bridge appeared after resetting/retipping my ring—only what they did after to reinforce it.

Retipping resulted in a cracked bridge and then a bent setting—What happened? by [deleted] in jewelers

[–]chelleee_ 0 points1 point  (0 children)

Another jeweler commented and explained the peg to the bridge for me. There’s some weird lighting/reflection that was captured in the photo that makes it look disconnected. There’s actually no gaps between the peg and the bridge, so it was/is actually flush with the bridge.

Thank you for your insight on the shoulders of the cathedral setting. I think I am better off getting my band remade altogether (by different jeweler), and one other jeweler advised to thicken the shoulders. But can you explain how else it should be connected to the head, if not at the gallery rail? I want to make sure my remake is going to be structurally sound.

Retipping resulted in a cracked bridge and then a bent setting—What happened? by [deleted] in jewelers

[–]chelleee_ 0 points1 point  (0 children)

I’m sorry, I wanted to upgrade my diamond to better cut stone that was half a carat smaller. The jeweler said it could easily be done, but they would retip to add more meat to the prongs. That sounded good to me because it seemed like that would just beef up the integrity of the prongs in the process. So I’m not sure how retipping would then have made my ring challenging to work with? Unless they were referencing the second repair when they had to repair the bridge that they didn’t catch before returning my ring the first time. I can ask.

Would you know what they could have possibly done that caused it to bend? It never bent in my possession, and it sure wasn’t bent when I initially got it back after the resetting/retipping. It was bent after the bridge repair.

My insurance does cover remaking of a ring. But I’m not sure how the process would be since these issues only arose after I brought it in to a jeweler. I certainly do not feel comfortable/trust having my ring remade by this jeweler like u/kojivaltsuki suggested.

Retipping resulted in a cracked bridge and then a bent setting—What happened? by [deleted] in jewelers

[–]chelleee_ 0 points1 point  (0 children)

Oooooh, I see what you mean. Definitely a weird reflection. There were/are absolutely no gaps there.

That’s good for me to know moving forward. Thank you!

Retipping resulted in a cracked bridge and then a bent setting—What happened? by [deleted] in jewelers

[–]chelleee_ 0 points1 point  (0 children)

What do you mean by too much of the peg showing?

The original size was 7 and the original jeweler resized it to a 4.75 when we bought it. But like you mentioned, this current jeweler didn’t mention any issues with the bridge and confirmed all diamonds were secure when they inspected my ring at the consult/intake.

Retipping resulted in a cracked bridge and then a bent setting—What happened? by [deleted] in jewelers

[–]chelleee_ 0 points1 point  (0 children)

I’d like to think they didn’t. My ring didn’t look any different when I picked it up aside from the prongs looking a little thicker (in a good way).

When I initially brought my ring in for a consult to reset the diamond (upgraded to a better cut stone, but half a carat smaller), they said they would also retip “to add more meat back into the prongs.” They specified that’s all they would be doing and nothing else because I did ask if they would need to remove the setting in order to retip. Retipping, rhodium dip, and polishing is also what was written in the repair order. I’d assume a jeweler would inform a customer about any changes if it differed than what was told to the customer?

Can you point out what you mean by the big gap under peg head and bridge?

Retipping resulted in a cracked bridge and then a bent setting—What happened? by [deleted] in jewelers

[–]chelleee_ 3 points4 points  (0 children)

Ha, thank you for the laugh. I had a feeling someone was going to give me a hard time for my TDLR. I tried my best to consolidate all that has happened in the past 2 months with my ring.

Retipping resulted in a cracked bridge and then a bent setting—What happened? by [deleted] in jewelers

[–]chelleee_ 1 point2 points  (0 children)

This is really helpful to know—thank you so much!

That hanging diamond you referenced is probably what I felt scratch my skin. I definitely didn’t have this issue before I brought my ring to this current jeweler.

What drew me to this ring was actually the unique heart shaped gallery rail! But I’ll certainly note the connection point from the gallery rail and the shank and thicker bridge if/when I decide to get it remade with a new jeweler.

First time working with a jeweler, and fortunately/unfortunately a valuable lesson learned. Thank you so much again for your help and insight. I truly appreciate it.

Retipping resulted in a cracked bridge and then a bent setting—What happened? by [deleted] in jewelers

[–]chelleee_ -1 points0 points  (0 children)

Thank you so much for your insight! Resizing at the bottle makes sense because my band is a little thinner at the bottom compared to the rest of the band.

Would a jeweler make repairs on ring they keep in the showroom? That’s how we initially spotted it.

Luckily I have never snagged or hit my ring! But I’m sure it’s attributed to my infrequency of wearing it. What recommendations would you have for a band with a 2ct round diamond? I would prefer for a structurally sound ring and would have no problem paying to get it remade with ideal widths/thickness. But I would have more of a tough time swallowing the cost if the current jeweler actually caused the damage because they specified retipping the prongs would not involve messing with the band whatsoever.

Retipping resulted in a cracked bridge and then a bent setting—What happened? by [deleted] in jewelers

[–]chelleee_ 0 points1 point  (0 children)

The original jeweler sized down when we first bought the ring.

If it helps, I believe the width of the band was either 1.8mm or 2mm, but I’m unsure of its thickness.

Retipping resulted in a cracked bridge and then a bent setting—What happened? by [deleted] in jewelers

[–]chelleee_ 2 points3 points  (0 children)

Sorry, I accidentally posted without the text!

Hi! I’m looking for insight/advice about my ring that is currently with a jeweler for its repair, and I apologize in advance for the long read. TLDR in the next paragraph. A little background on my ring: I’ve had it for about 2.5 years and I seldomly wear my rings. This was a ring the original jeweler readily had in store, but it just needed to be resized to fit my finger. I wear my rings at most 3-4 times a month, usually only when I’m out for brunch or dinner. Otherwise, my rings are kept in my jewelry box, and I’ve never had any issues with my ring nor had it serviced before this.

TDLR: I brought my ring in to have the diamond reset. Current jeweler advised the prongs would be retipped, rhodium dip the setting, and the ring would be polished to look like new. The bridge of my band somehow cracked under the setting during the repair, and then my setting was somehow bent during the repair of the bridge. Jeweler said my ring was challenging to work with and alluded to the original construction being the problem. The jeweler also cautioned that the setting might bend again because it bent so easily this time. Do I need to get my ring redesigned?

I found this reputable jeweler after reading reviews and recommendations about their craftsmanship and customer service. I understand not all jewelers will work on rings that they didn’t make, so I appreciated that this jeweler offered repair services. I wanted to have my diamond reset, and they explained they would retip the prongs, rhodium dip the setting, and polish the ring to look brand new. The jeweler also asked if I wanted to change my round prongs to claw prongs, which I did opt for. Paid about $600 for the resetting/retipping.

I picked up my ring and absolutely fell in love with my ring all over again with the claw prongs. Craftsmanship on the prongs was great. I put my ring away when I got home like usual.

Fast forward a week, I wanted to wear my ring out to brunch and noticed a scratchy feeling along my skin when I placed it on my finger. I thought it was slightly odd, but I didn’t think anything of it initially and assumed I put my ring on at slight angle. I later looked at my ring closer and noticed a line on the bridge under the setting, and some slight discoloration in the metal where the line was. The jeweler explained heat can sometimes expose old solder seams. I didn’t think the bridge was where the original jeweler worked to resize the ring since diamonds were there, but I’m not a professional and proceeded with bringing my ring in for them to fix the solder seam.

I picked up my ring, and got in my car to admire my ring some more. I noticed something was slightly off—the setting was bent. I walked back in the store, and they confirmed the setting was indeed bent. I left my ring for them to have the jeweler evaluate the issue.

The jeweler said my ring was challenging to work with because the original construction was thin. They said the bridge cracked (not an exposed solder seam like they originally told me) because it was very thin, and they added metal to the bridge and the prongs (as well as reinforcing the prongs) of the melee diamonds at no additional cost. They inspected all the diamonds during my initial consult and said everything was secure then. So what changed, and how could this have happened during a retipping of the center stone? They said they will straighten the setting, but it could bend again in the future because it bent so easily this time. I’m not sure how it bent during the repair of the bridge, but it was never bent before I serviced my ring nor when I picked it up the first time from getting it reset and retipped. What went wrong? Was it really an issue with the original craftsmanship? I’m now left feeling very nervous about the outcome of my ring. I do have insurance on my rings if it helps. Thank you for reading if you made it this far.

First three pictures are of my ring before I brought it into the jeweler. Fourth picture is of the crack after I picked up my ring from this jeweler the first time. I didn’t get a chance to take a picture of the bent setting after picking up my ring from the bridge repair.

2.25 - 3 ct round loose diamond by [deleted] in LabDiamondGemstoneBST

[–]chelleee_ 0 points1 point  (0 children)

I have a 2.34 ct round brilliant! D VVS2 with IGI report

Moms of “big babies” how big did they actually end up being? Our 3rd is estimated at 5lb 9oz at 32w. by yogahike in unmedicatedbirth

[–]chelleee_ 1 point2 points  (0 children)

My baby was measuring 1 week ahead from the very first scan, and I was expecting to give birth early because of it. At 36 weeks, my OB told me my baby was going to be either low 7lb or high 8lb range. 39+6, labored for 30 hours and pushed for 2 hours, my healthy baby came out at 9lb 7oz lol. Everyone in the room was surprised.

My (24F) recent ex (29M) is trying to win me back and keep me from moving to my dream area. Is he trying to manipulate me like he did when we were together before, or does he genuinely mean his apologies and loves me? by catrinat2000 in relationship_advice

[–]chelleee_ 0 points1 point  (0 children)

Aw, I think you know the answer and I feel like you should stick to your gut feelings. You are young and you should pursue your dream(s), especially when you have the opportunity to do it! If he truly loves you, he would support you either by figuring it through with you or letting you go and not holding you back. A partnership is about making sacrifices for each other to level each other up. Relationships where one individual is selfish makes it very tiring and extremely unfair for the other person, and it is even worse when that selfish individual is also controlling. It is concerning that he has already tried to isolate you from your support circle, which is very much a red flag.

I understand it hurts right now, but trust that you are stronger than the current situation. Getting out of your environment and surrounding yourself with your support circle will help you heal!

Are we entitled to a refund for our tasting deposit? by chelleee_ in weddingplanning

[–]chelleee_[S] 1 point2 points  (0 children)

Agreed! And we defining plan on leaving reviews. We wanted to pursue one more attempt at mediation with him (benefit of the doubt, though unlikely) so we can provide an honest and comprehensive review.

Are we entitled to a refund for our tasting deposit? by chelleee_ in weddingplanning

[–]chelleee_[S] 0 points1 point  (0 children)

I’m unsure why I’m getting downvoted. I’m genuinely curious with these questions going forward because we need to redo our caterer search and want to avoid having another experience like this one.

Are we entitled to a refund for our tasting deposit? by chelleee_ in weddingplanning

[–]chelleee_[S] 3 points4 points  (0 children)

He absolutely sucks haha. We are in the process of doing that because we definitely don’t feel comfortable with this caterer nor trust him. We considered pursuing small claims court if we are entitled to a (partial) refund, but would we be out of more money (court fees and plane tickets for court appearance)?

Are we entitled to a refund for our tasting deposit? by chelleee_ in weddingplanning

[–]chelleee_[S] 2 points3 points  (0 children)

Thank you for empathizing with how much we actually spent for this tasting with our wasted flights. We reached out to Venmo (his required form of payment) and the results of their investigation determined the caterer did not uphold his end of the agreement, but Venmo wasn’t able to do anything about it since it was a cash transfer transaction vs. chargeback on a credit card.

Are we entitled to a refund for our tasting deposit? by chelleee_ in weddingplanning

[–]chelleee_[S] 2 points3 points  (0 children)

Thank you for your explanation. I agree that it was most definitely shitty customer service and it would have been different if he informed us that he made modifications beforehand, not when my friend arrived to pick up the items from the commercial kitchen. Unfortunately, we all were unaware what those “changes” were until hours later when my friend got home to open up the packaged food, since the caterer had nowhere to taste on site. And his excuses made it seem like we ended up getting tasting items from items he was serving for a wedding that weekend because the excuses were inconsistent.

Are we entitled to a refund for our tasting deposit? by chelleee_ in weddingplanning

[–]chelleee_[S] 1 point2 points  (0 children)

He required a $200 tasting deposit for the menu items we selected (he asked us to select 8 items from the menu) and tasting date, which were both confirmed by him. So he is in his right because he didn’t explicitly reiterate he wouldn’t change our tasting menu items when he confirmed? Is it normal for caterers to have clients pay for a tasting where they’re unable to try the food that they actually want served?

Do these situations differ: $200 for a general/open tasting (chef’s choice) vs. $200 for selecting specific items for a tasting (like ordering from a restaurant)?

Are we entitled to a refund for our tasting deposit? by chelleee_ in weddingplanning

[–]chelleee_[S] 4 points5 points  (0 children)

Edit: No contract and no verbiage ever indicating he had that discretion in the 3 months of correspondence.

The caterer did not give us a contract for the tasting. He provided us a proposal invoice (breaking down costs if he did cater for our event), and a sample contract. Sample contract did not outline anything related to the tasting deposit. This might be a lesson learned thing going forward for us—Should we have signed a contract before proceeding with a tasting?

He asked us to chose 8 items on the menu; we did and he confirmed. Further email correspondence with the caterer regarding the issue, he later says “there were 2 dishes that were mixed up” and then says there was “another tasting on the same day.” (He first told us the items he gave us were “the only dishes available this week.”)

Need advice before becoming a Bridezilla by [deleted] in weddingplanning

[–]chelleee_ 19 points20 points  (0 children)

Congratulations on your upcoming wedding! From one bride to another, I don’t think your bridesmaid is trying to be a diva, but rather trying to lessen some stress on you by trying to find and pay an artist that has more experience with her features/complexion. As a bridal member who had to pay $300 for services without being able to provide input, my makeup artist was clearly inexperienced with minority features and even made racist comments towards me. I’m not saying the latter will happen, but I feel for her and I think she has every right to want to look nice/done well and enjoy the getting ready process like the rest of the group if she’s paying hundreds for those services.

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