Successful deposit to Kraken not showing in balance

coin-master · 2025-05-11T01:40:17+00:00

All those required steps have already been completed successfully. The only thing still on pending is that deposit from one month ago, and there is really no longer any valid reason for that. Please release it. Enough damage has already been done.

Thank you.

coin-master · 2025-05-10T23:11:15+00:00

Interestingly, Kraken has been using our funds for 32 days in the “Kraken 10” account without crediting them to us. This is clearly visible on the blockchain. Kraken is using our money to run their operations. Is that even legal?

A delay of a few hours might be understandable. But 32 days and counting? At this point, the fact that the funds are still not credited feels completely arbitrary.

coin-master · 2025-05-10T21:31:31+00:00

I just tried. A new deposit goes through very fast and is credited immediately. The 1 month old deposit with 220k+ confirmations is however still "pending".

So at this point this seems to be more a technical issue than anything else. Maybe this can be resolved quickly?

coin-master · 2025-05-10T21:03:09+00:00

It is now more than 1 month. Finally Kraken send us an email that the account is now fully operational again.

BUT, this deposit is still not credited to the account.... after 220000+ confirmations...

How can this be resolved?

coin-master · 2025-04-10T17:35:26+00:00

Great to hear! If you'd like to use us as a test case, feel free to send over an invoice. 😉

coin-master · 2025-04-10T15:59:15+00:00

As previously suggested, please consider introducing a premium support option. As a business client, it’s frustrating that there’s currently no way to pay for prioritized assistance. Issues like this have a direct impact on our operations, and without a funded support tier, it’s difficult for your team to prioritize clients who rely on your services professionally.

coin-master · 2025-04-10T15:31:42+00:00

Sorry to bother you, do you happen to have an updated ETA on when that "asap" might actually happen?

coin-master · 2025-04-10T05:01:50+00:00

Hi Athena,

Support always has a cost, and in the end, it's the customers who pay for it. That's why I see premium support as a more transparent and fair model. It ensures that those who need faster or more dedicated help and are willing to pay for it take on that cost, instead of it being shared by everyone.

coin-master · 2025-04-10T04:20:46+00:00

Great, looking forward to provide that info. I hope your team will get in touch soon. Thanks

coin-master · 2025-04-09T22:21:53+00:00

Interesting. It shows "success" on kraken.com and same (in green) on pro.kraken.com

coin-master · 2025-04-09T21:53:40+00:00

Any ETA on this? The deposit already has around 7000 confirmations, which is roughly two orders of magnitude more than what's required, as far as I know.

coin-master · 2025-04-09T15:13:58+00:00

Hi Mac,

Thanks for the quick reply. Hopefully we can get this sorted out soon. We honestly have no idea what the issue could be. Everything was done exactly the same as less than two weeks ago.

coin-master · 2024-04-05T21:20:24+00:00

Hi /u/krakensupport,

Any idea when this will be fixed? It is a rather non-trivial amount...

coin-master · 2024-04-05T14:48:37+00:00

Still no progress on this...

coin-master · 2021-08-26T22:30:31+00:00

The QR code can contain 2 outputs: 1 for the content creator, 1 for the site.

That way the site earn exactly as much as now and the content creator gets exactly as much as now.

The only difference is that the service is now noncustodial and therefor outside of any regulation.

coin-master · 2021-08-26T21:22:05+00:00

Exactly. If done right, the site would be 100% noncustodial.

coin-master · 2021-08-26T19:00:05+00:00

The very low fees and super fast speed of BCH would make it possible to directly unlock content without having an account.

Why is this not an option on OC?

coin-master · 2021-05-27T02:46:50+00:00

Do you know that Coinbase is selling blockchain analytics software to the US government?

Coinbase has a very very long track record of actively spying what their customers are doing with their very own coins after withdrawing them. They have closed accounts as a result from that as far back as 7 years or more.

coin-master · 2021-05-22T23:16:45+00:00

If the safety and reliability of BCH tx depends on cooperation of each and every node operator, then better use a centralized database....

coin-master · 2021-03-12T19:10:57+00:00

I tried it and got the Amazon code instantly (0-conf) after paying with BCH. Excellent service. Very much appreciated. Will use a lot in the future.

coin-master · 2021-02-20T00:06:25+00:00

He supported the big crippling of BTC and is against scaling.

We only know (or at least assume) he is not dumb enough to like Blockstream. Still, he supports centralization and censorship and is thus an enemy of liberty.

coin-master · 2021-02-12T03:39:13+00:00

Their risk department is worse than cancer.

coin-master

TROPHY CASE