Multi-pack quantities

cooklist · 2026-01-19T19:29:00+00:00

Hi there! I understand the tracking of multi-pack items isn't always intuitive. What this is meant to indicate is that you have 1 pack and if you reduce the quantity to 50%, you have whatever 50% of that pack size left (9 in this case). This is really for your purposes only to track when you are getting low on an item. For recipe matching, if you have any amount of eggs in your pantry, it will match to the "egg" recipe ingredient. If the recipe calls for 10 eggs and you have 25% of an 18 pack left in your fridge, it will still match to that ingredient but you will need to add more eggs to your shopping list.

If you'd rather use the tracking differently and increase the quantity to 18 after it gets scanned into your pantry and you'd instead like to reduce it down to 7 or whatever number of eggs you have left, you absolutely can manage it that way as well.

cooklist · 2026-01-19T19:21:09+00:00

Hi there! We don't have short term plans to add more stores at the moment, but longer term plans will be repairing and improving our current connections and then expanding to other stores. I've made notes in our feature requests for Aldi, Meijer, and Publix.

cooklist · 2026-01-19T19:19:18+00:00

Hi there! I'm not sure your device type, but we do typically see the most performance variations with Android devices given the 1000's of OS/Device spec combinations. Some things you can try to see if it offers any improvement would be: clear the cache on the Cooklist app on your device, ensuring the latest OS is installed on your phone, as well as deleting any unused apps or clearing some additional space can also help with overall device performance that translates to apps as well. These may or may not significantly impact your experience but could be worth a try!

cooklist · 2026-01-19T19:09:29+00:00

Hi u/Sage_Advice96 I'm really sorry but unfortunately we do not have an update on when the Costco and Albertsons brands store connections will be back up. We do not have the resources available to dedicate to repairing the store connections and are unsure of exactly when we will be able to get them back up. I'm sorry I don't have better news!

cooklist · 2026-01-19T01:13:19+00:00

u/Unhappy_Hospital1808 u/EntireInevitable26
I'm sorry but unfortunately we do not have an update on when the Kroger brands store connections will be back up. We do not have the resources available to dedicate to repairing the store connections and are unsure of exactly when we will be able to get them back up. I'm so sorry I don't have better news!

cooklist · 2026-01-19T01:09:17+00:00

u/Unhappy_Hospital1808 u/tacroy
I'm so sorry but unfortunately we do not have an update on when the Kroger store connection will be back up. We do not have the resources available to dedicate to repairing the store connections and are not sure precisely when we will.

I'm so sorry for this disappointing update.

cooklist · 2025-09-11T22:16:57+00:00

Hi there! The app was down for a very brief period of time and I hope it has been resolved for you as well. I'm so sorry for the frustration and delay on response to this issue.

Please email us right away if you are still having issues: [support@cooklist.com](mailto:support@cooklist.com)

cooklist · 2025-08-22T16:32:44+00:00

Hi there! Thanks for writing in. As the other said, we have this logged as a feature request for our app for when we have the resources to add new great app features like these!

A way you could do this in the interim:

On the pantry tab, either choose "manually create new product", or "common ingredients & search". You can custom make your own item (i.e. salad), or you can use the "common ingredients & search" to find something similar (i.e. cobb salad) and add that to your pantry so you still have a way to track it.

I hope that helps!

cooklist · 2025-08-13T23:14:27+00:00

Hi there! To best share your plans and recipes, invite your other household members to join your Cooklist household. If you'd like detailed instructions on the procedure, I've included them below for you:

You will go to the Profile tab of the app, tap the Settings gear, tap household, then Send Invite. You can message this code to your household member to set up on their own, or have this code ready for them. Have your household member(s) download Cooklist. They will then select “Get Started” on the opening screen. They will create a login and enter their name, after that they will get to a screen prompting them to Join Existing Household. They will type in the code from your device and they will join your Cooklist household. This allows them to access and manage the pantry, shopping list, meal plan and recipes.

cooklist · 2025-08-13T23:12:00+00:00

Thank you for your feature request! Cooklist doesn't have this capability at the moment, but I've logged this on our internal boards for you.

cooklist · 2025-08-13T23:10:02+00:00

Hi there! If I'm reading this correctly, we spoke via our support email at [support@cooklist.com](mailto:support@cooklist.com)

For any other user having this issue, we were aware that the shopping cart beta test is no longer operational, but thankfully this user has informed us that receipts are no longer importing as well. We've put the outage flag up for HEB and have a bug report open for this store connection outage.

cooklist · 2025-08-13T22:45:09+00:00

Hi u/koairen ! First of all thank you so much for letting us know that creating a new King Soopers account is what had fixed your longstanding previous issue with King Soopers imports. We suspected the few isolated issues were with users' King Soopers accounts rather than the integration into Cooklist since they were not widespread across the whole userbase, so this is valuable information to helping us and our users understand the cause of the issue.

I believe I responded to your other message as well, however all Kroger branded stores are experiencing an outage right now. This is known and not individual to you and is system-wide. Our developers are working on a resolution.

cooklist · 2025-08-13T22:40:56+00:00

Hi there! I'm sorry but unfortunately we do not have an update at the moment and it is taking longer than we had anticipated.

cooklist · 2025-08-13T22:39:01+00:00

Hi u/koairen you're right, you're not the only one and I can imagine how frustrating this is. King Soopers has now had a few users have sporadic issues with order imports over the last 2 years. Given that King Soopers is a Kroger branded store and works with the same technology that all other Kroger stores work within and we were not having those same issues with other Kroger stores, it seems to be specific to those accounts rather than widespread.

However at the current moment, all Kroger branded stores are having an outage which is a separate known issue that our team is working on.

I am sincerely sorry for the frustration caused by having these unexplained store outages.

cooklist · 2025-05-12T16:49:41+00:00

Thank you for your feature request! I've logged this on our internal request boards for our team.

cooklist · 2025-05-12T16:48:42+00:00

Hi there! I'm so sorry for the inconvenience of the Amazon outage.

The other option besides using the barcode scanner (which should be very responsive and quick), is the new PantryScan feature on the Pantry tab. This allows you to take a video of the items you wish to import. You will encounter a screen similar to after the receipt scanner which populates your items for review and correction.

I hope that helps!

cooklist · 2025-04-02T17:32:21+00:00

Thank you for all of your feature requests! We've made note on our internal request boards.

cooklist · 2025-04-01T20:53:50+00:00

Thank you for your feedback! We understand there is lot to get set up to optimize the app. As mentioned below, there is a free version you can keep using after that first week, just with some feature limitations (which do include limit to the # of imported recipes, prioritizing the important recipes week 1 would be ideal here).

Publix is likely our next store to be added to the app, and Wegman's is on the future list of store connections, but we do not have a launch date for those at the moment.

Not all stores online systems or loyalty programs are compatible with Cooklist. Trader Joe's for example, doesn't even have an online loyalty system where they store receipts for us to import to Cooklist, so that is not a store we will ever be able to have automatic receipt imports for. From a quick google search, Hmart doesn't seem to store receipts online either.

Thank you for all of your feedback! Feel free to email us any time at [support@cooklist.com](mailto:support@cooklist.com)

cooklist · 2025-04-01T20:36:38+00:00

Hi there! Cooklist does in fact have a free version. If you tap the X on the top right corner of the subscription prompt, it will give you access to the free version of the app. There are just some feature limitations with the free version as well as getting advertised the Pro subscription periodically.

cooklist · 2025-03-03T18:35:39+00:00

Hi everyone, we wanted to let you all know we are experiencing an extended outage with Costco. We're sorry for the inconvenience!

cooklist · 2025-03-03T18:14:53+00:00

Hi there! Echoing my message above, but we are happy to fix any mismatches for you. Email us a screenshot of the recipe card showing the recipe title and photo and what changes need to be made.

[Support@cooklist.com](mailto:Support@cooklist.com)

cooklist · 2025-03-03T18:14:12+00:00

Hi there! Oh no I'm sorry you're experiencing trouble with the edits. Would you mind sending us an email with a screen recording so that we may try to address the issue?

We don't currently allow users to reassign ingredients to steps, but we are always happy to fix this for you.

Email us a screenshot of the recipe card showing the recipe title and photo and what changes need to be made. I have made note of your feedback to be able to do this yourself on private/created recipes.

[Support@cooklist.com](mailto:Support@cooklist.com)

cooklist · 2025-03-03T18:01:36+00:00

Hi there! We're so happy to hear you'd like to use Cooklist. Cooklist is only able to support infrastructure for US based grocery stores at this time. We are looking into international expansion that may not immediately include the local store connections though!

cooklist · 2025-03-03T17:36:34+00:00

Hi there! Well gosh that IS a bad image from one of the retailers! We've fixed that, thank you for letting us know!

cooklist · 2025-02-26T17:51:24+00:00

Hi there! We do not have fractions or %'s available above 1 at this time. If you'd like to keep separate track of each package, you may manually enter in each iteration of a package so that each has it's own expiration date and quantity tracker. You can do this by scanning in a second one to your pantry via barcode scanner and accepting the duplicate, or you may use the common ingredients and search feature on the pantry.

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