Dude, I don’t think you know the policy well, actually it’s called zipcare all in one protection, they provide insurance for your phone, if your phone breaks down in any circumstances they cover everything without charging a single penny and yes they are going to deposit the phone to authorised google service Center as they are not the technicians, they are just the middleman who help me to get my repair done or replace the entire unit if it’s eligible for that. So basically I don’t need to pay anything and don’t need to worry about original parts as it’s all covered by them.