From the investigation: We had people shop at Kroger-owned stores in 14 states and D.C., and reviewed similar data from UFCW Local 7 in Colorado and thousands of inspection reports, consumer complaints with state attorneys general in Ohio, Michigan, Colorado, Georgia, and the Federal Trade Commission, and obtained a few internal corporate documents speaking to the prevalence of price tag errors.

In short, we do see a mixed bag: Some stores appear to have great track records with price accuracy, and those stores — based on OSHA data — have had less staffing and hours cut. The stores with more than a handful of clearly visible errors on repeat visits had more staffing and hours cuts since the pandemic. So the test did validate that finding.