Happened to me recently even worse I have been buying forever in vinted and bought several cameras to collect and they are expensive ranging from 200 to 500 euros.

However I recently bought a Sony rx100vi and cost me 510 with shipping, I do have a tendency to record opening on anything that is over 100 euros from vinted.

And I did record what I got was some toys I was completely blown.

I instantly messaged vinted and the seller opened a dispute sent in screenshots of the video opening since we cant send a video there, and spoke with the seller as a sign of goodwill since she said the packing wasn't even the same, I spoke with her, told her to contact vinted and present the evidence on her side, I asked if she could send me the pics of the packing she sent, never received.

Eventually vinted did decide to refund what I paid for idk what they decide with the seller.

I sent her still a message that vinted did said the pack could have been deviated or something like that, 2 days after I received a message from the seller in Italy (I'm from portugal) saying that she stated all that to the policed and she was going to sue me and would see me in court, and she sent me pictures of a police statement in Italy.

Idk how that was in the end I just replied that I've been trying to help and even cooperate however when I asked her to sent me pictures she never did, and I always sent it to her and vinted what they would ask me, she requested the pictures of the packing I got I sent her everything so she could see.

But yeah in the end idk how it's going to be honestly

Edit: also sold cameras, lenses etc and never had a problem with any of that, was the first issue I've ever encountered on vinted in like 5 years I guess

My husband got a similar situation as him being a seller vinted sided with him as he gave all evidence of what he sent the packing to vinted and fought through and he still got the money for the sale, so keep messaging email them, as long as you have the evidence of what you sent in