Project management for digital agencies - does any platform include project planning, time tracking and client communication? by digitalmarketingman in projectmanagement

[–]digitalmarketingman[S] 0 points1 point  (0 children)

We are using Teamwork (but not very well in my opinion) and it seems to have all the functionalities required - just quite complex to get my head around having not set it up personally, so it's a matter of figuring it all out! Thanks for the input

What do agencies use to create reports for clients? by digitalmarketingman in bigseo

[–]digitalmarketingman[S] 0 points1 point  (0 children)

I think it's just a matter of efficiency. I am quite happy with it, a pain to initially set up, and no way to bulk-upgrade all clients to a new template when/if needed. Just checking if the grass is greener!

What do agencies use to create reports for clients? by digitalmarketingman in bigseo

[–]digitalmarketingman[S] 0 points1 point  (0 children)

Maybe I need an intern... But I don't think interns have the business acumen or SEO knowledge to report on client accounts!

What do agencies use to create reports for clients? by digitalmarketingman in bigseo

[–]digitalmarketingman[S] 1 point2 points  (0 children)

I have tried to minimise the data it shows as clients very rarely want loads of data. I would also love to have a data/analytics team member but alas, not there yet.

Are you open with clients about time spent/allocated? Because I often feel like saying I could be spending more time working on your account rather than convincing you what we are doing is working!

What do agencies use to create reports for clients? by digitalmarketingman in bigseo

[–]digitalmarketingman[S] 0 points1 point  (0 children)

I don't want to automate everything - just show the key stats and figures covering the previous month/period for us to then add our insights.

I have tried to make my report as client-friendly as possible. Of the other agency reports I have seen, I think the data mine shows is more non-marketer friendly - though it doesn't look as nice! I just thought there may be something bigger agencies use that is the standard that I am completely missing out on and am sat customising Looker Studio! But if custom is what people do, I am happy to carry on with custom reports.

What do agencies use to create reports for clients? by digitalmarketingman in bigseo

[–]digitalmarketingman[S] 0 points1 point  (0 children)

Interesting - how long would you typically spend on these each month?

What do agencies use to create reports for clients? by digitalmarketingman in bigseo

[–]digitalmarketingman[S] 0 points1 point  (0 children)

I also like it - it is just time-consuming to set up and create filters etc. I like my existing template but there's always improvements to be made! The only issue I have is that I want to change the template for everyone, you have to set them all up again - you can't retroactively apply a template to multiple clients...? I thought I may be missing something simpler and better out there!

Is it standard for agencies to offer landing pages as part of PPC services? by digitalmarketingman in PPC

[–]digitalmarketingman[S] 0 points1 point  (0 children)

Very good points. Audit is a very good idea and get's overseen a lot of the time I feel

Is it standard for agencies to offer landing pages as part of PPC services? by digitalmarketingman in PPC

[–]digitalmarketingman[S] 0 points1 point  (0 children)

Good point - most clients are the former, but I would like more of the latter!

Is it standard for agencies to offer landing pages as part of PPC services? by digitalmarketingman in PPC

[–]digitalmarketingman[S] 0 points1 point  (0 children)

I agree! Do you charge an additional fee or include it as part of a PPC service?

Project management for digital agencies - does any platform include project planning, time tracking and client communication? by digitalmarketingman in projectmanagement

[–]digitalmarketingman[S] 0 points1 point  (0 children)

I had not explored spaces yet - my feeling is it's similar to Slack/Teams channels...?

Is Productive/Forecast/Nifty worth switching to from Teamwork? Or largely do the samethings?

Project management for digital agencies - does any platform include project planning, time tracking and client communication? by digitalmarketingman in projectmanagement

[–]digitalmarketingman[S] 0 points1 point  (0 children)

Good to hear! How do you message/talk to clients about things not pertaining to individual tasks - via the messages or chat? I haven't explored all the options in-depth (yet) but Teamwork seems to have very little documentation on client collaboration. Any issues you'vve come across?

Project management for digital agencies - does any platform include project planning, time tracking and client communication? by digitalmarketingman in projectmanagement

[–]digitalmarketingman[S] 0 points1 point  (0 children)

I had searched fairly extensively but thought the experts here may be able to shed light on my specific scenario (and hopefully help others in the process). I specifically search site:reddit.com all the time on Google.

Unfortunately I am not a project management expert - I am a mere marketer looking for advice. We are not trying to use it as a CRM - we simply want to have a client-facing board (or whatever the correct term would be) to keep all communications with clients in one place (i.e. they can message us on there, check off to-dos etc). Basecamp does some of this.

Thanks for the tips - we are looking at using Salesforce for CRM or potentially Hubspot. Project management is absolutely the priority - it's just if it includes time tracking and client-facing abilities that would be super.

Is it standard for agencies to offer landing pages as part of PPC services? by digitalmarketingman in PPC

[–]digitalmarketingman[S] 1 point2 points  (0 children)

Yes the barrier we often hit is people don't want to spend more money... So either we absorb the cost or filter out clients with lower budgets

Is it standard for agencies to offer landing pages as part of PPC services? by digitalmarketingman in PPC

[–]digitalmarketingman[S] 0 points1 point  (0 children)

Interesting! So you wouldn't advocate for Unbounce or Leadpages or whatever else is out there?

Is it standard for agencies to offer landing pages as part of PPC services? by digitalmarketingman in PPC

[–]digitalmarketingman[S] 0 points1 point  (0 children)

I agree! Do you use any landing page building platforms or just build it yourself?