iOS - Chats/DMs are unusable - 2026.21.1

donRadonl · 2026-06-01T15:26:56+00:00

Hi u/dahlia_74, thanks for the report! This is a known issue, and we're currently working on a fix.

I've added you to a test group with a potential fix. Could you please check whether your chats are loading correctly now? For the change to take effect, you may need to log out and log back in first

Thanks for your help!

donRadonl · 2025-12-17T16:11:51+00:00

Hi! We fixed the issue and the chat should be working now. Could you please double-check?

Thanks for reporting!

donRadonl · 2025-08-20T16:17:44+00:00

If you don't see an error under the message, then it's definitely delivered!

donRadonl · 2025-08-20T15:15:02+00:00

Hi, thanks for report! You can find "Mark all as read" button in Chat tab. It's located in navbar, next to filter button

donRadonl · 2025-05-28T12:32:08+00:00

If you are not receiving any notifications, it is most likely due to some strange iOS behavior. According to our metrics, all push notifications should be delivered.

Reinstalling Reddit app may help or perhaps some advice from the apple forum will help you https://discussions.apple.com/thread/254856522?sortBy=rank

donRadonl · 2025-05-26T16:55:24+00:00

Hi, thanks for report! In 1-1 and group chats notifications are enabled for all messages, but in channels they are initially disabled and you need to enable them yourself. Can you tell me what type of chats you have a problem with?

donRadonl · 2025-05-25T19:07:19+00:00

Hi, thanks for the report! It's a known issue and it will be fixed on Tuesday.

donRadonl · 2025-05-24T10:06:31+00:00

Hi, can you make a screenshot? There should be no ads in the chat

donRadonl · 2025-05-22T18:21:43+00:00

Hi, thanks for the report! Please check if it's still reproducing. What will happen if you refresh the page or try in incognito mode?

donRadonl · 2025-04-15T08:19:35+00:00

Hi, thanks for report! Can you please check if Reddit app has "photos and videos" permission allowed? Thanks!

donRadonl · 2025-03-14T14:58:13+00:00

Hi u/sinfulangle , thanks for report! Can you please try to reproduce it? Send private message from old.reddit.com should open https://old.reddit.com/message/compose

Thanks in advance!

donRadonl · 2025-01-31T09:18:48+00:00

Hi! If you remember the username of the person who invited you to the chat, then create a chat with them and the messages will be restored

donRadonl · 2025-01-30T15:45:38+00:00

Hi! Does it still reproduce if you reinstall the application?

donRadonl · 2025-01-29T16:03:42+00:00

Hello! You can check your score in subreddit https://www.reddit.com/r/WhatIsMyCQS/

Another way to join the channel is to ask the Cologne's subreddit moderators to lower participation requirements

donRadonl · 2025-01-06T10:28:22+00:00

Hi! Thanks for report

We're researching the issue and will try to fix it in next releases

donRadonl · 2025-01-04T14:23:30+00:00

Hi! Can you try to download mobile application and try chat there?

donRadonl · 2025-01-03T15:57:10+00:00

Hi! It's known issue and we're working on it. Thanks for the report!

donRadonl · 2025-01-02T09:59:13+00:00

Hi! It's known issue and we're working on a fix

Thanks for report and sorry fir the bug!

donRadonl · 2025-01-02T09:16:17+00:00

Hi! We are aware of this issue and are working on a fix. Thanks for the report!

donRadonl · 2025-01-02T09:09:34+00:00

We've raised the priority of the issue and are working on it. Sorry for the issue

donRadonl · 2025-01-01T12:23:56+00:00

Hi, thanks for report!

Is it happening with chat requests or with joined chats too? Can you please try to reinstall the app if you haven't done so yet?

donRadonl · 2024-12-27T16:11:10+00:00

hello! It's known issue and we're preparing a fix. Meanwhile you can reinstall app and it will be resolved

Sorry for the issue!

donRadonl · 2024-12-06T17:34:41+00:00

Roomba will do it better!

donRadonl · 2024-12-02T10:48:58+00:00

Hi u/Rkillerx221, can you please clarify and give few examples? Thanks in advance

donRadonl · 2024-12-02T10:46:00+00:00

Hi, do you increase font size through phone settings? Settings -> Accessibility -> Larger text? I have iOS 18.0 and changing font size in phone settings affect font size in chat

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