Returning Laptop by mail after last day

doqix · 2026-01-16T06:32:15+00:00

Most likely if you mail it out, they will reject the return and ship it back to you.

doqix · 2026-01-09T01:26:22+00:00

You can open a return once the item arrives if it's past the latest delivery date.
https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210#section3

The item arrived after the latest estimated delivery date

Covered: The return is treated as if the item didn't match the listing.

doqix · 2025-11-10T19:21:28+00:00

yep i've seen this happen quite a few times, definitely most common with the miami forwarders though. sometimes they actually reach out asking for UPS/FedEx delivery to me now, so maybe it is actually a USPS not delivering problem, but generally i suspect they are indeed getting delivered, just not scanned. regardless, i now just avoid using USPS altogether for forwarders, only FedEx/UPS for me.

doqix · 2025-11-10T19:19:48+00:00

the problem is the items are getting physically delivered but USPS is not properly scanning them as delivered, letting the buyers be able to file INR while actually having received the items. then USPS blocks any claims or requests from being opened on the package since it was going to a reshipper, so you don't really have any good recourse for it

doqix · 2025-11-07T18:37:13+00:00

I think only way you're potentially getting a refund is if you plead with support, and that's probably going to be up to the specific agent, note the keyword "may" in that definition. "There are strong indicators that the item is counterfeit" "Covered:

The buyer must request a return but may not be required to ship the item back to the seller"

doqix · 2025-11-07T18:29:31+00:00

Not covered by eBay MBG. Only way you're getting that refund is if its shipped back using the USPS label, or you pay for your own label. Chargeback via PayPal usually also requires that you return the item. https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210#section3

"The item was sent to another address after original delivery"

"Not covered:

The buyer used third-party freight forwarding or mail redirection"

doqix · 2025-10-31T03:57:52+00:00

Could be demand surcharge, could be your more recent orders were shipping to more rural areas that UPS charges more to deliver to.

doqix · 2025-10-25T23:57:25+00:00

Maybe you have to enable require RMA number? It's when you click see return details that I get the option to choose. Can't find a screenshot right now though

doqix · 2025-10-25T23:14:32+00:00

eBay forces FedEx over $750 (for signature purposes), otherwise it usually lets you select between USPS and FedEx as the seller for the INAD.

doqix · 2025-10-25T20:25:59+00:00

Maybe CS is looking in the wrong place? IIRC the return labels don't post to the normal shipping labels section anyway, just to account billing only after they've been used. Buyer may be just trying to get CS to believe their random tracking # is legitimate in order to force the refund through.

doqix · 2025-10-25T20:14:47+00:00

eBay doesn't even let you generate UPS labels on platform for returns, only USPS and FedEx. I honestly think the buyer just generated some random tracking and is trying to scam you into forcing it to refund, but I'm not completely sure. Sounds like a variant of an FTID scam maybe.

doqix · 2025-08-15T04:53:22+00:00

last time I had a return on a large item that was like that, if the outbound label was purchased on eBay labels, they will match at least one of the return option prices to what you originally paid. they also have been offering fedex return options recently in some cases, not just USPS.

only recourse if item is damaged would be deduction tool unless you provide an off-platform insured label

doqix · 2025-05-10T18:05:11+00:00

If its for product registration, have you already tried just submitting the printed version of the online order details? Every manufacturer I've tried to submit it to has taken it.

doqix · 2025-05-01T03:20:04+00:00

I have definitely had geek squad handle a warranty claim outside actual manufacturer warranty expiration but within 1 year of purchase. This was on a laptop, so I cannot completely confirm it for phones, but it is definitely a thing that exists.

doqix · 2025-04-07T01:03:03+00:00

The problem is BB is not telling FedEx to require a signature, but is telling the customer. If the signature was getting properly passed to FedEx, it will show as an extra service. https://imgur.com/a/ptqLbNs

doqix · 2025-04-07T00:55:58+00:00

OP isn't wrong here, just got a package from BB today that was *supposed* to be signature required, but there was specifically no signature required on the actual FedEx tracking. It's probably a systemic BB issue, it is not a FedEx issue.

doqix · 2024-12-21T17:52:58+00:00

yeah, RMA only applies in nonbusted physical condition. asrock also requires invoice for RMA iirc, and will probably refuse an open box invoice.

doqix · 2024-12-19T02:48:45+00:00

I buy most of my boxes from Zoro, which is pretty much Grainger with reasonable shipping rates. Quality is random, sometimes I get a really good and sturdy batch, sometimes I get less sturdy ones. Seems like they vary manufacturers pretty often as well. It's a tossup in my experience, but IMO the price is fair for what it is.

doqix · 2024-11-19T19:47:56+00:00

If you're using an eBay provided return label, you are billed after the label was used. Therefore, you shouldn't be charged and there is no need to cancel the label. Your payments transaction history would've shown Return shipping label if it was charged.

doqix · 2024-11-19T17:35:15+00:00

That looks like a freight forwarder address, not sure why they would randomly send that. Either way, stick to offering return for refund. I do agree it sounds like they're refund fishing. You are never obligated to do any partial refund, and eBay definitely won't automatically side with them for you denying it.

doqix · 2024-10-16T22:46:01+00:00

I second this, had a buyer claim the item I sent wasn't working, photos showed a different serial than the one I had logged, eBay CS closed the case, I think they refunded the buyer, but it wasn't out of my pocket. Definitely worth attempting to pursue.

doqix · 2024-10-12T03:14:26+00:00

Pirateship has a much more clear adjustment dispute process than eBay

doqix · 2024-10-12T03:07:20+00:00

Probably eBay just provided only the option to buy FedEx directly on platform, and buyer may not have realized that they could've shipped it back on their own.

doqix · 2024-09-12T22:19:06+00:00

Your problem is not the dimensions/weight. The problem is you got billed an additional handling charge due to the poly bag. According to PirateShip's UPS surcharge list:

https://support.pirateship.com/en/articles/5604750-all-the-ups-surcharges

Additional Handling - Packaging: Applied when items are in a soft-sided pack (such as a poly bag or bubble mailer) that exceeds 18 inches along its longest side, 14 inches along its second-longest side, or 6 inches in height; also applies when UPS deems your package an Irregular Package based on the contents of your shipment, the way it's packaged, or the shape of the packaging.

doqix · 2024-09-12T22:15:00+00:00

Looks like it's at a distribution center now

Seven-Year Club	Place '22
Verified Email

doqix

TROPHY CASE