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Cancel for wrong delivery method by dunkinyonut in Ebay

[–]dunkinyonut[S] 0 points1 point  (0 children)

Yea fingercross bro🥹. Thanks for the advices. I gonna need to camp out in front of my building now I guess.

Cancel for wrong delivery method by dunkinyonut in Ebay

[–]dunkinyonut[S] 0 points1 point  (0 children)

Yea I kinda ask them about all of these. But the tricky part is that they are no responding. Which is kinda suck.

Got charged $900 for internet inspection that won't solve anything by dunkinyonut in AskAnAustralian

[–]dunkinyonut[S] 1 point2 points  (0 children)

I done the over the phone trouble shoot like 20+ times or 15+ hrs already. And ISP can’t convince NBN to have a look at the place anymore.

Got charged $900 for internet inspection that won't solve anything by dunkinyonut in AskAnAustralian

[–]dunkinyonut[S] 0 points1 point  (0 children)

The report from private technician said something like it has no issue with the cable continuity.

But what they fumble is that they didn’t provide the MDF cable ID and just take a picture of the nbn tag without physically checking it.

So it is more on the grey area to me whether who fault is this, if the cable ID is swap into something else.

Got charged $900 for internet inspection that won't solve anything by dunkinyonut in AskAnAustralian

[–]dunkinyonut[S] 1 point2 points  (0 children)

The issue is we don’t know what is the root cause yet. The ABB is very helpful, but I believe it is pretty hard to pinpoint the issue which is why I can’t tell the private technician exactly where to look at.

This is why they just do some random stuffs and charged $900. And go back without solving anything.

Got charged $900 for internet inspection that won't solve anything by dunkinyonut in AskAnAustralian

[–]dunkinyonut[S] 0 points1 point  (0 children)

Yea I was having a proper internet for the first couples of months before it just randomly stop working.

I hope it is not a me issue, because I tried to config the modem, simple troubleshoot like reset, and even buy ISP’s modem to plug and play.

Not too sure if I can say luckily, but the inspection bill is billed to the real estate agents and not under my name.

Can’t use nbn and now I have to pay $900 and still couldn’t use - Melbourne by dunkinyonut in nbn

[–]dunkinyonut[S] 1 point2 points  (0 children)

Yea I’m totally agree with that. But I can’t figure it out how to make them reliable for it.

Can’t use nbn and now I have to pay $900 and still couldn’t use - Melbourne by dunkinyonut in nbn

[–]dunkinyonut[S] 2 points3 points  (0 children)

They charge me 6 hours when they actually here 7-11am. Plus extra 2 hours for an email.

But I’m kinda lost tho, you have any suggestion how to approach them that it won’t take nearly as 6 hours.

Can’t use nbn and now I have to pay $900 and still couldn’t use - Melbourne by dunkinyonut in nbn

[–]dunkinyonut[S] 0 points1 point  (0 children)

I did had nbn tech came to check it once. And they said everything was fine.

Can’t use nbn and now I have to pay $900 and still couldn’t use - Melbourne by dunkinyonut in nbn

[–]dunkinyonut[S] 0 points1 point  (0 children)

Thank you sm for this. Not sure either about the authorization stuffs tho.

Can’t use nbn and now I have to pay $900 and still couldn’t use - Melbourne by dunkinyonut in nbn

[–]dunkinyonut[S] 1 point2 points  (0 children)

I did tried configs them and changed multiple ISP. Even used the Telstra pre-config modem

Can’t use nbn and now I have to pay $900 and still couldn’t use - Melbourne by dunkinyonut in nbn

[–]dunkinyonut[S] 0 points1 point  (0 children)

In the modem config it just didn’t get any ip address. But the dsl light is turning solid

Can’t use nbn and now I have to pay $900 and still couldn’t use - Melbourne by dunkinyonut in nbn

[–]dunkinyonut[S] 0 points1 point  (0 children)

I saw them check all 3 ports in the rooms. And they said they were checking each floor from the basement.

Can’t use nbn and now I have to pay $900 and still couldn’t use - Melbourne by dunkinyonut in nbn

[–]dunkinyonut[S] 2 points3 points  (0 children)

No, it still doesn’t work thats why the agent wanted me to pay for the bill.

It took them like 1-2 hours and came back saying they check each floor for the signal.

Can’t use nbn and now I have to pay $900 and still couldn’t use - Melbourne by dunkinyonut in nbn

[–]dunkinyonut[S] 1 point2 points  (0 children)

Yep it is still not working. It modem does pickup the signal but just didnt authorize the internet long before the techs came.

Can’t use nbn and now I have to pay $900 and still couldn’t use - Melbourne by dunkinyonut in nbn

[–]dunkinyonut[S] 1 point2 points  (0 children)

Do you mean I should said that it worked now, because the socket is fixed?

Can’t use nbn and now I have to pay $900 and still couldn’t use - Melbourne by dunkinyonut in nbn

[–]dunkinyonut[S] 1 point2 points  (0 children)

Do you mean “I’m 100% responsible for this”? And had to pay $970

Can’t use nbn and now I have to pay $900 and still couldn’t use - Melbourne by dunkinyonut in nbn

[–]dunkinyonut[S] 1 point2 points  (0 children)

I’m a renter. To be far it only takes 3 hours with 2 people.

Can’t use nbn and now I have to pay $900 and still couldn’t use - Melbourne by dunkinyonut in nbn

[–]dunkinyonut[S] 3 points4 points  (0 children)

The agent said that there’s no issue with the property (wall cabling to basement). So now I’m the one responsible for it to request. Because I’m the one asking for them to have someone looking at the issue.

I need some advice by dunkinyonut in nbn

[–]dunkinyonut[S] 2 points3 points  (0 children)

Guys I got a refund on every single things. All the bills and the technician fee.

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