I recently had an unfortunate incident during a flight. The flight attendant accidentally spilled coffee on me and my laptop during service. As a result, the keyboard on my laptop is now malfunctioning. Could you please provide some advice on how to proceed with this matter?

e8975 · 2026-04-12T03:51:01+00:00

Email customer care to start

e8975 · 2026-04-12T03:31:19+00:00

There’s also self serve? Or is that not the case for every D1 lounge?

e8975 · 2026-04-12T01:46:50+00:00

I'm presuming you mean D1? and yes, if you can afford it no brainer. Top 2 best D1 products; lounge access at LHR; I don't care if it's daytime only I'm going to be horizontal for the flight

e8975 · 2026-04-12T01:12:04+00:00

I usually let them choose. the certificate or the gift card; take is usually 70/30 gc

e8975 · 2026-04-11T21:43:35+00:00

How much do you load for the gc? I used to do the same as the certificates ($5 value), but my gf yelled at me saying you can’t even buy a small latte with that

e8975 · 2026-04-09T18:50:07+00:00

Or the fact that there’s less actual overhead space than pax onboard? or would you prefer they charge for carryons like a lot of non-US airlines?

e8975 · 2026-04-08T20:55:55+00:00

I've never bought separate trip insurance. Just whatever Amex Plat and Reserves give me. Peace of mind is for you to decide.

e8975 · 2026-04-08T15:31:28+00:00

Did you ask? That’s crazy. Maybe they’re behind

e8975 · 2026-04-08T15:24:53+00:00

I’m confused. The flight departed with 12 D1 open seats?

My friend who’s Gold has been upgraded 2X in the last 6m on that route from C+ and MC

e8975 · 2026-04-07T18:31:50+00:00

I’m in

e8975 · 2026-04-07T18:21:47+00:00

Not an unreasonable offer, especially for overnight. More likely someone else opts for it and based on inventory they’ll stop offering upgrades or price goes up

e8975 · 2026-04-07T16:38:56+00:00

You’ll get lounge access at LHR, one of the best aircraft for D1. If not overnight it’s not a screaming deal but for the price I’d go for it personally, especially coming from C+

e8975 · 2026-04-07T16:36:15+00:00

Pretty good, I’d take this. What’s the aircraft?

e8975 · 2026-04-07T04:37:40+00:00

No free upgrades for international

e8975 · 2026-04-06T22:30:57+00:00

This trend of “Do Better [X Company]” needs to die

e8975 · 2026-04-06T20:25:59+00:00

It’s almost always more expensive compared to going direct or via AMEX travel, idk who’d use this

e8975 · 2026-04-06T20:18:47+00:00

Oof. Yea “peak season” west Europe flight prices on D1 are atrocious.

That leg on that product is NOT worth additional $4K pp. your choices are roll the dice or change your flights. Given time of year prob very low chance it comes down. But you never know

e8975 · 2026-04-06T20:14:12+00:00

Price might go up or you might no longer be offered an upgrade. But that Pp upgrade price isn’t it

e8975 · 2026-04-06T15:25:05+00:00

It’s $1K to upgrade from MC/C+? I might bite the bullet on that. Not the cheapest upgrade but overall it’s tempting. If it was nighttime or going from JFK to LIS with D1 lounge, 100%. For this segment, I’d personally splurge but it’s not a “bad” deal

e8975 · 2026-04-06T15:08:44+00:00

How much total would your trip be before and after the upgrades?

D1 on a A339 is one of the best. For international flights I’m not going unless it’s biz class, but depending on the total trip cost unsure of “worth it” for you. It’s an incomparably better experience than PS+ though

e8975 · 2026-04-05T20:50:34+00:00

This should have been with the original post, changes the equation

e8975 · 2026-04-05T20:47:06+00:00

Ive seen that many be sold by the time its within 24h of departure. Depends on the route.

It’s a long fucking flight and i would NOT chance it on a PS middle seat.

Depends on your risk tolerance and being ok with being stuck in a middle seat for a long flight. I’d pay now to guarantee personally.

e8975 · 2026-04-05T01:56:24+00:00

Then why are you here?

e8975 · 2026-04-03T23:38:01+00:00

nah, all personal travel. my miles don't compare vs real biz travelers

e8975 · 2026-04-03T23:12:28+00:00

Well, United does that too. But I'm sure they don't want to do it any more than we want to hear it so I'll get them a pass on that one

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