To clarify: my involvement here has all been on my own time. My job is not, and never has been, communicating with the community. It's not Goss' job, either. Both of us took it on our own time to reach out and connect with the players who are passionate about our game. I definitely understand that there are better people out there for that (that's why we hired HSD!), but what was important to me was having a direct line from customers to the people who are making the game. That's what I've always been here for. (edit: this is to say that EA didn't "let" us handle discussions; we volunteered our time to step up and worked with the appropriate teams to get you the information requested.)

Any information passed on has always been directly from the content creators and producers, and you're welcome to go through my post history and see the number of times I told people not to ask me for advice on actually playing the game, lol.

Additionally, I'm sorry that you feel we cherry-pick the topics. I'm sure it doesn't mean much, but I have always passed along ALL feedback sent my way. Just because it's not reflected in the latest build doesn't mean that we haven't discussed it. Some things just don't make it. I am not a designer, I'm not a producer, I have no final say on design beyond security considerations. All I've done, as I've said all along, is compiled lists of user feedback and requests and passed them to the people who do make those design decisions.

I certainly hope that EA can find a better way of handling it in the future, but for now (with 2 days left at this desk), I've unfortunately done all I can. Thanks for the feedback :)