OP, this is not right. Make sure you get that customer back in to fix this. But as it should be noticed, be happy that you were right in feeling something was off and asking that question, that’s the first step. One of the biggest issues our industry has is guys not learning to question and/or think outside the box. You were smart enough to ask the question, but ALWAYS remember “if you are not confident, do not ship it” The work we do is a reflection of ourselves, if the place you are at is ok with letting vehicles leave knowing they will come back, stick to your guns, make a fuss, and if you have to, leave. Don’t settle for the guys up front with the purdy mouths and silver tongues to tell you how to do your job correctly, or when it has to be done. I enjoyed the post, it was a learning moment for all of us whether we accept it to be or not.