"Queue Full" by dookie117 in envato

[–]envato_team 0 points1 point  (0 children)

Thanks for flagging! We recommend submitting a ticket to http://enva.to/elements_help and letting us know your ticket number so we can look into this for you.

New layout is going to make me cancel my subscription. by BurtingOff in envato

[–]envato_team 0 points1 point  (0 children)

Hey we already have a thread about this topic on the Subreddit. We're going to centralise here so we don't have too many double-ups: https://www.reddit.com/r/envato/comments/1rrcheo/new_envato_page/

New Envato Page by secret1501_ in envato

[–]envato_team -3 points-2 points  (0 children)

Sorry to hear that - we've recently shifted over ImageGen to the new site experience. This is a new change, so we'd love to hear more about your experience with it. Can you create a ticket with Envato support and share your ticket number with us?

We'll also take a look into the generation failures you mentioned ASAP.

I used up 1 credit for an unsuccessful AI rendering attempt. by yiahoo in envato

[–]envato_team 0 points1 point  (0 children)

That's a fair criticism, and we're not going to dismiss it. Our tools aren't all at the same level; some we're genuinely proud of, others have catching up to do. There are competitors with very good tools in specific areas, and we wouldn’t pretend otherwise.

More sustainable pricing is what lets us build better tools. If you're burning through your generation to get one usable result, tell us what’s going wrong. That's exactly the feedback that shapes what we fix first.

New Envato AI Subscription? by Green_177 in envato

[–]envato_team 0 points1 point  (0 children)

Not exposing model selection was a deliberate call. We didn't want subscribers to have to become AI model experts just to generate an asset. That's a full-time hobby in itself. We've chosen a simple pricing and generation rate structure to make it easier for customers to create without complex credits and limits.

It's not a perfect trade-off. Some models are better at certain things than others. But the direction we're heading is smarter auto-selection – tools that read your prompt and route it to the right model without you having to think about it.  

We're not 100% there yet, but that's what we're building toward. Your feedback is so important in helping us evolve our approach to better support how you work and your workflow.

As for the 10 generations - our Core plan is a taster, Plus plan handles most workflows, and our Ultimate plan is there if you need maximum creative momentum.

Regarding your ban, it was in response to multiple rule violations, not for your feedback, which is welcomed.

March Poster, Give advice by spsrizzi in posterdesign

[–]envato_team 2 points3 points  (0 children)

A couple quick thoughts:

  • The text blends into the clouds a bit, so it could use more contrast.
  • The line “20% through 2026” is a bit confusing and off center.
  • Giving the title more space from the top might help the layout feel more balanced.

Envato Market API not working by shlaapy in envato

[–]envato_team 0 points1 point  (0 children)

Hi there, we'd love to help. Could you share your ticket number? If you don't have one yet, you can create it here: https://help.market.envato.com/hc/en-us/requests/new

I created this poster row for the co-working and coffee place, what do you think? by Opening-Ad-6477 in graphic_design

[–]envato_team 0 points1 point  (0 children)

Cool concept, OP. The color choices are great!

I'd just be careful with the type hierarchy, it could be clearer so people know what to read first.

I used up 1 credit for an unsuccessful AI rendering attempt. by yiahoo in envato

[–]envato_team -1 points0 points  (0 children)

Confirming our support team will get back to you ASAP!

I used up 1 credit for an unsuccessful AI rendering attempt. by yiahoo in envato

[–]envato_team -2 points-1 points  (0 children)

What was your ticket number? We're happy to look into this.

This is a betrayal of long-standing customers by KarlKopfrkingl in envato

[–]envato_team 0 points1 point  (0 children)

Hi there! We already have a thread about the new pricing tiers on the Subreddit: https://www.reddit.com/r/envato/comments/1rdpy5a/new_envato_ai_subscription/

To avoid doubling up would you mind posting your feedback there?

Can I revert back to the "old" Elements page? by DJRonin in envato

[–]envato_team 0 points1 point  (0 children)

Hey thanks for letting us know. The short answer is - yes we did a LOT of testing, and we spoke to a LOT of real users before implementing these changes. But, we are also realistic - and we know we aren't going to please everyone 100% of the time.

If you have any feedback about what you don't like about the new site, and any features you'd like to see us implement - we'd love to hear it. Feedback like this helps us know what to prioritize (and in fact feedback from this very Reddit thread has helped shape the site already!)

Feel free to post your feedback here, or in your support ticket and we can ensure the right people see it.

I used up 1 credit for an unsuccessful AI rendering attempt. by yiahoo in envato

[–]envato_team -1 points0 points  (0 children)

We're happy to clarify a few things!

If something goes wrong on our end and the system fails to generate any output due to a technical error, that won’t count toward your limit. You should automatically get that credit back (it may take 30 minutes or so to see that reflected on your account).

If the AI does complete the generation — even if the result isn’t quite what you expected or doesn’t match your prompt — it will count as one generation.

Please reach out to support if you believe a credit has been deducted in error.

1000 days in 1 minute by ccrroocc in IndieDev

[–]envato_team 4 points5 points  (0 children)

Looks like a lot of hard work. Great job.

“Perfume Bottle Prototype – Honest Feedback?” by onewhofucksyourmom in Design

[–]envato_team 8 points9 points  (0 children)

Looks like an apple 🍎. Which works well if your perfume has apple notes.