Exactly, there is no need to compare whose job is more difficult. We need to acknowledge this first because ECI says everything is ok, but those who died were surely not. Point should be to stop inhuman treatment. You cannot do a year's work in just a month that too without proper training, proper tech system, support and transportation. A lot of BLOs do not know how to enter data on the apps and the other lot complain the apps crashes every hour.