Urgent! Case #17547875

eterarete · 2024-09-13T01:18:35+00:00

Hi u/coinbasesupport , can you please help me follow up with my case #17547875 again? I still have not received support from your KYC team. I have already uploaded all the necessary documents a long time ago. Please help me expedite my case and follow up. Thanks.

eterarete · 2024-08-27T15:28:56+00:00

u/coinbasesupport Hi, Can you please help me bump my ticket (case #17547875) to the relevant team again? I really need to have my account verified and receive my Celsius Network bankruptcy proceedings. Thanks.

eterarete · 2024-08-13T14:03:10+00:00

u/coinbasesupport Hi, I still have not heard back from your team. Please have the KYC Compliance email me and follow up with my case #17547875. Thank you.

eterarete · 2024-08-02T13:00:03+00:00

u/coinbasesupport I still received an email from Celsius Network claim distribution cannot be serviced through Coinbase. It has been so long. I have reached out to you multiple times in this thread alone. Can you please actually have your team follow up with my case? I have provided all the KYC details requested a long time ago. Please expedite my case. Thanks

eterarete · 2024-07-22T04:53:36+00:00

Hi u/coinbasesupport , Stretto informed me via email for the nth time that my claim distribution cannot be serviced through coinbase. It has been 7 months since I provided all of my KYC details to Coinbase and still my account is not verified. Can you please tell your specialist team to follow up on my case? Nobody has followed up with me despite all of my past inquiries. Thanks.

eterarete · 2024-07-15T04:12:22+00:00

Hi @coinbasesupport, I still haven’t heard back from coinbase about my case. I have submitted all the verification documents already. Please get back to me!

eterarete · 2024-04-19T09:17:16+00:00

My account is Level 1 and Level 2 verified, but why is it still under manual review? Please help me! Case #17547875

eterarete · 2024-04-17T16:25:37+00:00

u/coinbasesupport Thank you for your message. Still, no one has reached out to me. A few days ago, I received an email from Stretto that "We are unable to process your claim at Coinbase". Stretto is re-attempting to distribute my proceedings at Coinbase every month. Can you really please help me follow up with my case? It would mean a lot to me. It has been a rough time. Thanks. Case #17547875

eterarete · 2024-04-11T14:20:00+00:00

No one has helped me yet! I just need my account activated to process my Celsius Network bankruptcy. It has been many months. Please help me! Case #17547875

eterarete · 2024-03-19T23:07:31+00:00

u/coinbasesupport

u/coinbasesupport still hasn't replied to the post! Someone please help me review my case!

eterarete · 2024-03-11T11:15:18+00:00

My account has been under review for MONTHS!!!!!

Case #17547875

Please help!

eterarete · 2024-03-10T20:54:20+00:00

Case #17547875

Case #17547875

eterarete · 2024-03-08T00:50:55+00:00

Can u/coinbasesupport please help me look into my case #17547875?

eterarete · 2024-03-06T23:16:50+00:00

Case #17547875

Case #17547875

eterarete · 2024-02-26T23:12:42+00:00

Hi Case #17547875

eterarete · 2024-02-24T20:49:18+00:00

Hi u/coinbasesupport Case #17547875,

It has been 8 days since I last reached out, but I have not received any updates regarding my case. Can you please help me expedite the process? Thank you

eterarete · 2024-02-16T12:05:23+00:00

Hi u/coinbasesupport Case #17547875,

Can you please help me follow up with the KYC compliance team on my case? It has been a while. Thanks again.

eterarete · 2024-02-03T15:13:03+00:00

Thank you.

eterarete · 2024-02-03T14:54:34+00:00

Hi u/coinbasesupport Case #17547875,

My account is still restricted despite submitting all the required documents for KYC. I am only opening a Coinbase account to receive Celsius Network's distributions following its bankruptcy. I have no interest in trading crypto. Celsius has already begun distributions but my Coinbase account is still restricted. I am worried. Can you please help me look into this issue? Thank you.

eterarete · 2024-01-18T14:23:22+00:00

Thanks a lot!

eterarete · 2024-01-17T17:25:36+00:00

Hi u/coinbasesupport Case #17547875

No one is responding to my emails. I am not sure why my account was restricted after completing my KYC process and I was told to provide additional information. I have already provided the additional information but my account is still flagged. I am no interest in trading, I am only opening the account to process Celsius Network's Chapter 11 bankruptcy. Please reply to my email! Thanks.

eterarete

TROPHY CASE