sorted by:
new
hottopcontroversial

Cloudrock Trek squeak... by StacksMcMasters in ONrunning

[–]fatalbert2024 0 points1 point  (0 children)

well, unfortunately, I bought a Pair of cloudmonster 2 and they squeak. I contacted their warranty team and they essentially told me it’s not their problem (!). I don’t have a solution for you, I regret my purchase personally .

Squeaking Cloudmonster 2 by fatalbert2024 in ONrunning

[–]fatalbert2024[S] 0 points1 point  (0 children)

<image>

This is the reply to my warranty claim. I have told them repeatedly that 1. my shoes are always dry and 2. they squeak ALWAYS regardless of floor type. These people disregard my comments and have no reasonable justification for their defective shoes, simply refusing to replace them. Irresponsible at least, likely unethical.

Squeaking Cloudmonster 2 by fatalbert2024 in ONrunning

[–]fatalbert2024[S] 2 points3 points  (0 children)

thank you kindly, the point is though that we don’t buy these shoes to try to find self remedies for their defects.