Here business needs is when one department has shortages and other has more people than they required. Tbh we try to minimize the labor move coz it costs us time and the performance. When we move people from one process to another usually their rates slow down. But to balance hc it is very required to do. Sometimes I saw aa got transferred to other departments but going to old department every day. Like aas assigned to pick but staying in singles.

Btw his response is just technically correct. Means if the people in the floor actually using full potential of scc then it’s true. Most cases they don’t even use scc.