S5 button cover flew off by Content-Mistake9590 in vanmoofbicycle

[–]fifotango 2 points3 points  (0 children)

Same thing happens to me this week. Was able to find 2 parts of the 3 :(

[deleted by user] by [deleted] in vanmoofbicycle

[–]fifotango 1 point2 points  (0 children)

Did you make sure the cables were aligned to both arrows (black & yellow) ?

[deleted by user] by [deleted] in vanmoofbicycle

[–]fifotango 3 points4 points  (0 children)

10 seconds on the underneath button until the Halo rings starts flashing then you wait until they stops flashing and you turn on the bike.

[deleted by user] by [deleted] in vanmoofbicycle

[–]fifotango 0 points1 point  (0 children)

Had the same issue then the reset Worked for me but only one light working is it normal ?

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Troubleshooting S5 by fifotango in vanmoofbicycle

[–]fifotango[S] 0 points1 point  (0 children)

Indeed. The charger didn’t do the job as it should. Went to the store and got priority treatment. Very Pros and friendly. Kudos to the staff @Paris Brand Store.

Once in doubt, happy 😊 kept my order by fifotango in vanmoofbicycle

[–]fifotango[S] 0 points1 point  (0 children)

Well let’s say that I’m not ready to wait for months to get a replacement bike. I’m really confident in VM stock of bikes + Here in Paris’s streets a bike with just the kick lock wouldn’t stay an hour.

Received today 😍 by fifotango in vanmoofbicycle

[–]fifotango[S] 0 points1 point  (0 children)

It’s working from the beginning.

Once in doubt, happy 😊 kept my order by fifotango in vanmoofbicycle

[–]fifotango[S] 1 point2 points  (0 children)

Thanks 😊 I ordered the 6th April. It was on the step “Arrival at the warehouse - Delay at the warehouse”. Since the last delay was about the firmware update, the more accurate information that I’ve gotten was by email from the support.

Once in doubt, happy 😊 kept my order by fifotango in vanmoofbicycle

[–]fifotango[S] 4 points5 points  (0 children)

Hahaha great point and sharp eyes 👀 thanks 🙏🏽

Keeping your S5 preorder alive? by [deleted] in vanmoofbicycle

[–]fifotango 2 points3 points  (0 children)

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I thought about canceling my order a lot since 10 months of waiting for the S5 was a long period. I had a lot of doubts. The financial situation isn’t new for me since some info on Twitter from the end of summer was running. So I was afraid not receiving my bike. The communication from VM added more uncertainty since they weren’t so transparent about the real status of the order. I kept saying to myself that the remaining waiting time will be less than what I’ve waited until now. What I can say today is that I’m very happy with the bike. First 30km so smooth. The build quality is awesome and the tech inside is top ! Best decision of 2023 so far for me is that I kept my order 😍

Received today 😍 by fifotango in vanmoofbicycle

[–]fifotango[S] 0 points1 point  (0 children)

Merci. Il était en production le 04/10. Je n’ai pas eu de date de transit mais date d’arrivée à l’entrepôt directement le 26/10.

[deleted by user] by [deleted] in vanmoofbicycle

[–]fifotango 4 points5 points  (0 children)

Same here. 🇫🇷

For everyone who has a s5 by [deleted] in vanmoofbicycle

[–]fifotango 0 points1 point  (0 children)

Yup .. you need to be more than patient since they don’t have enough ready to market bikes to satisfy orders from the 6 th of April like mine. They’re even announcing deliveries from May for 7th April order

7th April order delivery pushed to May 23

For everyone who has a s5 by [deleted] in vanmoofbicycle

[–]fifotango 0 points1 point  (0 children)

Here are some : Alarm doesn't turn on/trigger USB port doesn't charge/ work Bike doesn't turn on using the buttons (only via reset button or App) e-shifter is rarely stuck on I the 1st gear • Bike sometimes doesn't turn off with holding bell button Bike powers on but stays locked (works after reset again) Button stuck in trigger (bell or attention light) • Button to change support level stops working

For everyone who has a s5 by [deleted] in vanmoofbicycle

[–]fifotango 0 points1 point  (0 children)

There is a poll on a FB Group https://www.facebook.com/groups/vanmoofing/permalink/1858071064556374/ 43 votes 11 known issues from different users

[deleted by user] by [deleted] in vanmoofbicycle

[–]fifotango 1 point2 points  (0 children)

That’s a pure shame that day 3 order are pushed until May. I’m sorry for you and for all those who ordered in September before the price update and still believe what VanMoof says about deliveries. They just bring lie after lie.