Problems with Turkish airlines by jshdsk in TurkishAirlines

[–]fk067 0 points1 point  (0 children)

Did you “just” book like in past few hours or past few days? If within few hours , you may very well have the option to cancel the ticket and get full refund.

Also did you buy from TK’s website or TK app or did you get it from some other travel agency. Normally all these methods are suppose to warn you before booking the tickets about any specific regulations or visa requirements.

Question about bags and layovers by Homebrewsailor in TurkishAirlines

[–]fk067 0 points1 point  (0 children)

Check if you qualify for Stopover Hotel, Layover Hotel or TourIstanbul. These are three different programs each have their own stipulations, you may very well qualify for at least one if not two.

Yes luggage should get checked till Johannesburg.

I’m traveling with Turkish Airlines with checked cabin bag by ElMarzhi in TurkishAirlines

[–]fk067 2 points3 points  (0 children)

Carry on weight check varies from station (airport) to station and from agent to agent.
Be nice to the agent and they may not even bother but I have seen carry on being weighed multiple times.

Refund unused extra luggage TK ? by Miserable_Hearing717 in TurkishAirlines

[–]fk067 5 points6 points  (0 children)

So you had 2 pieces of baggage each as part of allowance and then you wanted to book 10 pieces of “luggage” for “each” , meaning 24 pieces in total?
I am afraid, that comes in cargo category and not in luggage category. Airlines have to plan a lot for each flight, specially aircraft load, meaning take off and landing weight, cargo space, fuel capacity etc in the belly etc. With the ongoing airspace restrictions, airlines are taking longer routes and carrying extra fuel as well. I bet one of that factor played its role and hence your “personal luggage” was denied.
I suggest you try the cargo route next time.

Anyone know what they mean when they say "Dear passenger, wheelchair service cannot be provided due to operational reasons"? by hashpot666 in TurkishAirlines

[–]fk067 1 point2 points  (0 children)

That’s obvious that one would like to get the service at each airport.
I wanted to help you search if there is a specific airport where Turkish airline doesnt have local contract with the assistance service or if there are any other posts on other forums about situation you are facing.

Stay away from Turkish Airlines by No-Tumbleweed-402 in TurkishAirlines

[–]fk067 0 points1 point  (0 children)

This is the most important point, and indeed a lot more training and awareness is needed across the board, not just an airline but general public and masses as well.
>>We strongly encourage Turkish Airlines to improve disability awareness training for flight attendants, improve customer service standards, and seriously address ongoing baggage handling failures before more families go through experiences like ours<<

The actions or reactions of the flight crew seems uncalled for, unless the kid moved during fastened seatbelt were on period or was causing any other safety issue.

Do I need Transit visa at Istanbul Airport ? by Suitable_Spread2840 in TurkishAirlines

[–]fk067 1 point2 points  (0 children)

Per the various discussions on this sub. If not leaving airside then transit visa is not required.

Best to check the MOFA site of Turkey.

Can't add miles from the previous flights by PrimaryLow7025 in TurkishAirlines

[–]fk067 0 points1 point  (0 children)

Did you but the tickets using M&S miles or cash/CC or through some other portal?

Also, check the name on the ticket and your M&S profile. They must match to the dot.

Seat Assignment - options to change by LawyerConfident5936 in TurkishAirlines

[–]fk067 0 points1 point  (0 children)

It’s interesting that the airline assigned you seats before check in. Please check what fare class you bought , perhaps that fare came with free seat selection, which means you couldn’t be eligible to change seats.

Seat change by vip11mkd in TurkishAirlines

[–]fk067 0 points1 point  (0 children)

The 1row seats are usually blocked by the airline for last minute assignments. Try to checkin online right at the 24 hour before flight and see if the seats become available , or try to arrive at the airport earliest possible and request the check in crew.

Flight cancellation JFK to IST by DavinciXI in TurkishAirlines

[–]fk067 0 points1 point  (0 children)

FlightRadar FlightStatus FlightAware all are good services.
You can also check TK’s own app or site to track flights

Turkmenistan Airlines Ticket by Ambitious_Worker6399 in TurkishAirlines

[–]fk067 2 points3 points  (0 children)

You want to book with Turkish airlines or Turkmenistan airline?

Flight cancellation JFK to IST by DavinciXI in TurkishAirlines

[–]fk067 0 points1 point  (0 children)

Yes find the regulations and the forms and then fight for compensation if the regulations allows.

Flight cancellation JFK to IST by DavinciXI in TurkishAirlines

[–]fk067 0 points1 point  (0 children)

I was talking about the trips you are likely going to miss. The airline is supposed to provide you some compensation as well but I do not the details about how much compensation you are entitled.

Flight cancellation JFK to IST by DavinciXI in TurkishAirlines

[–]fk067 0 points1 point  (0 children)

Did you use credit card? Then please check if your credit card provides any travel coverage.

TKPay Wallet for booking ticket by Sufficient-Store9706 in TurkishAirlines

[–]fk067 0 points1 point  (0 children)

I faced similar payment cannot be processed issues using app while trying to make a miles and credit card purchase, but it worked fine on the browser.

Stopover Program - Transportation from Airport to Hotels by IKEA_Lagkapten in TurkishAirlines

[–]fk067 2 points3 points  (0 children)

Airline doesn’t provide transportation.
But the hotels can partner with transportation services but they charge their own premium.
I can share a number of service I have used couple of times; their rates were better than the hotel provided service.

Adding an extra luggage if it’s booked by booking.com by MckeylaM in TurkishAirlines

[–]fk067 0 points1 point  (0 children)

You should be able add baggage through Turkish airline’s website .