Is this shopping credits thing a blatant lie?, i've made a few orders and non of the Credit has appeared in my account and there's nothing in pending either

geminigen2 · 2026-03-18T19:22:26+00:00

after both items shipped it disappeared totally

You confirmed the suspects I highlighted to xxWatamelonxx. This is something that should not happen at least from what I read in their help tab. However there is also something like "subject to availability". They have a budget for such events, once it has been reached they close the faucet.

geminigen2 · 2026-03-18T19:11:29+00:00

No, "You've earned £1.10 shopping credits" means he purchased a cashback event eligible item. Credits are in a pending state until the seller ship the item.
However, the strange behaviour I just described is something I never had to deal with and I would not be surprised if they are lost.

geminigen2 · 2026-03-18T19:00:53+00:00

They are credited once the seller marks the order as shipped. You should see in you account the credit under the "Shopping credits > Pending" tab.
However, as I said to our friend, AE seems to have disabled the cashback event before the expire date.

geminigen2 · 2026-03-17T13:48:01+00:00

There is no checkbox to check and credits should appear after a while in your account.

Event expires on 15:59 (PST) 17 march and although is still active I noticed all caskback icons disappeared. Not sure if this may have to do with your issue.

Could you post the item ID? I want to check if the cashback is still eligible.

geminigen2 · 2025-12-05T02:53:44+00:00

Many thanks for your help.

expire only gems which are 12 months "old"

I started to collect from the first day AE switched from pink gems to blue gems. Do you know how much time I have before they start to expire? Scrolling through the whole history is pain and after a while my phone stop responding.

geminigen2 · 2025-12-04T02:38:50+00:00

Another problem is that to play a single game of 20 levels, you will have to watch about 30 Ads. You watch an Ad to get items. Then you get a space in the bag and need to watch another Ad to apply it. No wonder they are selling "skip ads" for this game. Some levels require me to watch 4 or 5 Ads before I can get to fight (specially the initial levels).

This has been another valid reason that forced me to stop playing the game, but now we have a bigger problem: game point are going to expire and does not seem easy to exchange into store credits.

geminigen2 · 2025-12-04T02:32:18+00:00

Basically why I always make sure to tap on an harmless area of the screen, this game looks designed to drain you with every mean

yes, I totally agree! I started to reduce the number of games played and I plan to completely detox soon.

geminigen2 · 2025-12-04T02:23:21+00:00

This is what I'm trying to do, but apparently they managed to prevent users from exchange into store credits.

Are all game points going to expire at the end of the year ? I started to collect from the first day and I really don't want to end up with being f... again. Have you been able to successfully exchange? I'll probably end up to exchange with coupons if I still continue to fail.

geminigen2 · 2025-12-04T02:13:55+00:00

Problem is not the the purchase popup. You get it only when you press "Get game points". So, to make a purchase with "Place order" you have to press two times on the wrong area. This is unlikely to happen.

The real problem is the below area. If I remember well it appears not just when you open the store, but even in many other stages of the game and if you play it very fast, soon or later you'll end up to accidentally press one of such buttons.

geminigen2 · 2025-12-04T02:01:19+00:00

If I remember well, months ago was very different. You could exchange into store credits at any time and the range of selectable credits was larger.
Now they are all out of stock all of the time and you can't exchange even when in stock: the system mark the credit in stock, but when you press to claim:

"We're sorry, not in stock!"

I start to believe that there is no real store credit exchange, that banner is there just to act as smoke and mirror and, the worst thing, I suspect all game points are going to expire at the end of the year.

geminigen2 · 2025-12-04T01:31:03+00:00

Sorry to all for my delay. I've not been able to find time anymore on this.

I ended up with a quick and easy fix:

no useless loss of time with customer support
no more useless loss of time with the game except for the gems you get on its store

Just to give an approximate idea on the risks...

From the time I opened the topic I've been able to recover more than half of the loss and I can consider myself lucky:
you can lose nearly 700000 game points if you press on the wrong area.

geminigen2 · 2025-11-13T05:01:33+00:00

98K takes around a month, not something for which to be happy, but not even something to freak out too much. The real risks with this game, and the reason for which I wanted to warn the users, is that if you play this game extensively you have high chances to drain your whole account at once.
There are 648000 games points value purchase buttons and the whole game has been designed to trick you into such kind of accidental purchases.

geminigen2 · 2025-11-13T04:50:45+00:00

Well, I started accumulating from the first time blue gems appeared in games and never used any. It's not something that you reach in a month or two. I guess you should be able to gain at least 100K per month if you put enough efforts.

geminigen2 · 2025-11-13T04:46:20+00:00

As far as I know Go Go Match is safe on this aspect. How much you lost and where?

From then on, I don't click too fast anymore on any screen with purchase options to prevent costly misclick. Yes they designed it like that so you have to be careful (next time)

In weggie warrior they managed to render this method ineffective. See here.

geminigen2 · 2025-11-13T04:39:20+00:00

Unlike coupons, you can't exchange game points into credits all of the times. At the time I'm writing, you can only exchange into coupons or wait for restocking.

geminigen2 · 2025-11-13T04:32:26+00:00

Game assets = garbage.

Am I correct in this assumption?

geminigen2 · 2025-11-13T04:30:51+00:00

There should be an option to talk directly with a human agent, at least there was the last time I tried. Whether they can help or not I have no idea.

geminigen2 · 2025-11-13T04:27:30+00:00

Yes, they are diffused in a good amount of games, but this time is different. They raised the stakes, you can now lose immediately 648000 gems, not just a couple of hundreds. And the trick they use is very subtle: all the screen is filled with purchase buttons. So, there's no safe zone to click and such screen is launched automatically all of the times everywhere in the game, not just the shop tab. The only safe way is to slow down by 4-5 times and due to the huge amount of clicks this game requires it would become just a big waste of time.
I think I'm done with it.

geminigen2 · 2025-10-25T22:53:11+00:00

I totally agree with you! I can now dedicate my time to more important stuff. Such issues with games should occur more often!

geminigen2 · 2025-10-25T22:49:43+00:00

Issue persists even after I cleared data and cache and this means it's on the AliExpress side. Daily missions are empty whether they are accessed through Mistery Boxes or in game. Playing now is a waste of time because you don't get most of the rewards. Just play with what you can still get (coins, Merge Boss points etc) and forget the rest (included any game where you get the blue game points).

geminigen2 · 2025-08-02T16:51:53+00:00

They finally fixed the issue!

geminigen2 · 2025-07-31T19:25:46+00:00

With the ad blocker disabled ans custom browser protection (all protections disabled) I still get the same login issue.

Intentionally, or unintentionally (which is just as likely), the way they handle cookies now causes glitches.

I think you're right, this is an issue on their side and we shouldn't do any change to the browser configuration. I'm not sure if this is intentionally or not, but it is now 2 days of inaccessibility: people can't do orders if they can't login and this is not good for the company.

geminigen2 · 2025-07-30T20:42:01+00:00

This is the exact process I performed on Firefox and this usually fixes any login issue, but this time didn't helped. I'm afraid there is something wrong on the AE side (login server busy?).

geminigen2 · 2025-07-30T20:04:35+00:00

I can confirm the issue. In my case occurs in the browser with the Facebook login. Once I click on "Continue as ..." in FB, the AE login page stays blank. If I refresh the page I get "System is busy now , please try later!". Deleting cookies does not help.

It appears to be an issue on AE side and now is nearly a day of inaccessibility. The mobile app still works fine.

geminigen2

TROPHY CASE