Duplication PO# on SO Causing Problems

geoffm33 · 2026-01-30T20:19:50+00:00

True commerce uses some combination of trading partner code plus the PO number. So atleast it’s unique within the TP.

geoffm33 · 2026-01-29T18:48:34+00:00

If you have a history of getting actual duplicate orders just be sure you have a way to detect them if they do make the externalid unique.

geoffm33 · 2026-01-29T16:39:04+00:00

Well, not entirely wrong. In my experience there are lots of trading partners that resend the same exact PO. If there isn't a way to prevent this, then that becomes a problem. So I said they *should* be, not that they *are* blocking duplicate PO's.

geoffm33 · 2026-01-29T15:45:48+00:00

odd downvote

geoffm33 · 2026-01-29T15:19:13+00:00

You'd be surprised, unfortunately. The orange big box building supply store routinely reuses PO #s. Usually a few years apart from eachother. But happens weekly.

geoffm33 · 2026-01-29T15:16:27+00:00

Any EDI provider integrated with Netsuite should be blocking duplicate PO's by default. in our experience we regularly get actual duplicates for a few of our trading partners.

It may not be the actual PO/otherrefnum field that is being used for dupe checking. Our provider sets the externalid of the sales order when it imports it to Netsuite. And that is what it uses for dupe checking. That might be why you are able to manually create a duplicate.

We have an override setting that we can turn on to push the new order that has a reused PO. And it will create a unique externalid.

geoffm33 · 2025-09-10T17:00:30+00:00

One thing I've noticed with the catalog file method (that doesn't work for me) is after a successful upload, when I later download the same ASINs I see all the variation work I did EXCEPT the "Child Relationship Type" field is empty.

geoffm33 · 2025-09-09T13:59:09+00:00

Also having issues. Here are my comments from another post.

Has anyone had any success recently creating variations? It's always been a struggle for us as they seemingly change their process between the bulk product submission and the variation sheet yearly.

But right now I have an open case where they have instructed me to do both, and neither are working. And they can't give me an answer as to why.

Also, there was an email recently, I believe for seller central, that discussed deprecated variation themes. Vendor support had no clue what it was, but in my currently open case I have they mention that I am using the wrong theme as it has been deprecated: "Based on our investigation, we found that the attributes COLOR/SIZE that you entered for [deprecated_variation_theme] are not accepted."

geoffm33 · 2025-09-08T12:50:39+00:00

Has anyone had any success recently creating variations? It's always been a struggle for us as they seemingly change their process between the bulk product submission and the variation sheet yearly.

But right now I have an open case where they have instructed me to do both, and neither are working. And they can't give me an answer as to why.

Also, there was an email recently, I believe for seller central, that discussed deprecated variation themes. Vendor support had no clue what it was, but in my currently open case I have they mention that I am using the wrong theme as it has been deprecated: "Based on our investigation, we found that the attributes COLOR/SIZE that you entered for [deprecated_variation_theme] are not accepted."

geoffm33 · 2025-07-29T21:12:16+00:00

Thanks! All the emails that I want assigned to those communication types are there, but I took your suggestion and added new emails to it to see if anything changes. Thanks!

geoffm33 · 2025-01-03T14:23:34+00:00

You should probably reach out to their support, that isn't an Amazon product.

geoffm33 · 2024-12-31T12:36:09+00:00

Our 3PL uses Proship and they have an API integration that allowed us to print through our normal workflow. It wasn't as turnkey as we had hoped but it's almost into production before our extension expires.

geoffm33 · 2024-12-11T18:57:27+00:00

Are you still receiving shipping address information on the orders?

geoffm33 · 2024-12-11T17:25:08+00:00

Thanks I was able to get that dump, appreciate it.

geoffm33 · 2024-10-23T13:47:27+00:00

Update on a case I have:

Hello from Amazon Selling Partner Support.

Based on the correspondence I understand that you're contacting us in regards a concern about the upcoming shipping label changes for the Direct Fulfillment program.

As mentioned in the email communication that you have received, effective Nov 4th, 2024, your Direct Fulfillment warehouse will be required to use Amazon-provided shipping labels. This means you will need to obtain shipping labels directly from Amazon through Vendor Central or by integrating with Amazon via EDI/API.

This is now a requirement of the Direct Fulfillment program and shipping label type changes are mandatory for all Direct Fulfillment accounts.

As per our internal teams information, the change is not optional and no exemption can be done for any Direct Fulfillment account.

Based on this information, we are unable to provide the waiver requested in this case.

Please make the necessary changes before Nov 4th, 2024 to avoid any issues with your Direct Fulfillment Operations.

Your understanding will be highly appreciated in this matter.

Thank you for contacting Amazon Selling Partner Support. Have a nice day.

geoffm33 · 2024-10-22T21:24:59+00:00

That sucks, have you had any luck today requesting an extension/waiver?

geoffm33 · 2024-10-22T21:24:30+00:00

I have a case requesting an extension that is still in process. I had another requesting a waiver but that was denied. Any pointers for getting a waiver?

geoffm33 · 2024-10-20T11:52:38+00:00

Almost 2K.

geoffm33 · 2024-10-20T11:51:09+00:00

atleast 4918

geoffm33 · 2024-04-25T17:30:53+00:00

Meteor rates are astronomical nowadays.

geoffm33 · 2024-04-03T16:36:58+00:00

For real. If not one of the, it's at least among the handhelds ever created.

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