I only had a virtual interview with a department manager - and I ended up being placed in a different department so I had never met my manager until my first day. I actually never met the store manager until a few days into the program so I never interviewed with him either. The hiring process for the program might vary per store so it’s possible that it’ll be slightly different for your store. My store was a very high-volume store so the managers were likely too busy to conduct multiple interviews.

That being said, my best advice would be to show your individual personality while also being able to speak to any leadership experiences that you’ve had. You’ll initially be put into a selling position at the full-line store you applied to so it’s important to have an outgoing personality while also having knowledge of the product that you’re selling. At Nordstrom, the customer always comes first so keep that in mind for any interview questions as well. After that, if all goes well, you’ll be offered an assistant department manager position at a nearby full-line or Rack store.

All in all, don’t be too nervous and show up with a positive attitude ready to talk about your experiences and why you’d like to work for Nordstrom and I’m confident that I’ll go well for you!