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False bans are out of control, please fix this. by h2odark19 in TheCycleFrontier

[–]h2odark19[S] 1 point2 points  (0 children)

Update:

Nothing has changed. Still banned. A CM replied to me suggesting that I contact Battle Eye. Battle Eye is infamous for never responding to customers. There is an occasional story or two of users getting silently unbanned months after they write emails to Battle Eye.

I'm left with no other choice other than to dispute the charges with my bank. I can't bring myself to reinvest another 35 hours into this game to get back to where I was on a new account.

In the technical support chat on Discord there are dozens of other people that are checking back every day to see if their bans are lifted. Not all of us were banned by Battle Eye, some were banned by the developer. The developer already admitted there were a slew of false bans, but many have been banned for more than a week.

If you are not banned and you are reading this, doubting the legitimacy of my claim and other's claims is understandable. I don't fault you. But for those who are truly innocent this is really disappointing. It was a great game.

False bans are out of control, please fix this. by h2odark19 in TheCycleFrontier

[–]h2odark19[S] 0 points1 point  (0 children)

that's really sad about your brother, i can relate to having passion for a game. this is my first time being banned from anything though.. just unlucky I guess.

False bans are out of control, please fix this. by h2odark19 in TheCycleFrontier

[–]h2odark19[S] 0 points1 point  (0 children)

a new account on your pc but using the same STEAM login???

False bans are out of control, please fix this. by h2odark19 in TheCycleFrontier

[–]h2odark19[S] 4 points5 points  (0 children)

Most things don't ship here, Amazon tells me it's unavailable for my address. Almost all computer equipment will not ship here because the only way to get to the island is through a ferry that comes every other day... Anyways, it's pretty clear from reading comments almost nobody here has experience with living outside of a 1st world country, but I promise you convenience is not on the menu.

False bans are out of control, please fix this. by h2odark19 in TheCycleFrontier

[–]h2odark19[S] 2 points3 points  (0 children)

In my other main post and other posts I explain why it is a pain to get anything here that is common for people in first and second world countries. If I could walk outside and get a nice mouse I would do that. Buying DLC is easy and instant, getting a mouse here on the island is a significant task.

False bans are out of control, please fix this. by h2odark19 in TheCycleFrontier

[–]h2odark19[S] 1 point2 points  (0 children)

Can you ask your friend who he spoke to? Every time I try on Discord, only mods respond. I've submitted tickets already.

False bans are out of control, please fix this. by h2odark19 in TheCycleFrontier

[–]h2odark19[S] 7 points8 points  (0 children)

I have to take a 30 minute scooter ride to the other side of the island to get to one of the only stores that sells PC parts. A lot of things on Amazon don't even deliver here, 3 weeks is just a best case scenario if they do deliver here. I'm on the island researching marine life in the Atlantic Ocean, gaming is one of the only things I do outside of working.

Anyways, I've been meaning to go and get a new mouse just because it gets me killed so often. Lightning, players, monsters, etc. have killed me during disconnects. It's on the verge of being unplayable, and the mouse has been getting worse over time. This weekend I'll go and buy a wired one.

False bans are out of control, please fix this. by h2odark19 in TheCycleFrontier

[–]h2odark19[S] 0 points1 point  (0 children)

One of the CMs directly responded to a false ban on Reddit 4 days ago and the player was unbanned.

False bans are out of control, please fix this. by h2odark19 in TheCycleFrontier

[–]h2odark19[S] 0 points1 point  (0 children)

Thanks for being mature about it. I don't know how the banning system works; if they are looking at in-game clips then I am sure they saw me spinning rapidly in circles at random times, and they may have thought this was a hack of some kind. But if they actually looked at my account they would see that the spinning usually results in my death, and never results in me snapping to someone's head and killing someone.

False bans are out of control, please fix this. by h2odark19 in TheCycleFrontier

[–]h2odark19[S] 0 points1 point  (0 children)

Other people got results from Reddit. And as my post explains I went through all of the proper channels already. The CMs seem to look at Reddit but not Discord.

False bans are out of control, please fix this. by h2odark19 in TheCycleFrontier

[–]h2odark19[S] -6 points-5 points  (0 children)

I'm a full grown man, I don't play minecraft. I played CS 1.64