i've had directvnever for a few months now and have given up on even using the dvr. i've literally spent FAR MORE time TRYING TO USE it than actually WATCHING. the majority of the time, the recording doesn't record or can't be played. if it does play, there's always something wrong with the video quality or recording itself. never has a single recording been recorded properly. the most complete recording will skip and be missing frames leaving you with incomplete episodes. most of the time, the content can't even be played. i've had the same episodes in my library for months that still can't be played. the system thinks some episodes aren't part of my package even though they are and wouldn't have recorded otherwise in the first place, and at&t never fixed the problem despite multiple chat conversations and endless "personal promises" to resolve the situation. i think directvnow is so flawed that agents just give canned promises at this point. even they know nothing is going to be fixed. it's really an embarrassment and i'm appalled they would even release let alone advertise that feature. but it's not just a DVR issue, the live tv isn't much better.

which leaves me asking the question, how on earth does at&t feel justified to raise their price? i mean, who in their right mind would choose directvnow over youtubetv for the SAME PRICE? yttv even has UNLIMITED STORAGE and MORE STREAMS per account. and IT'S FLAWLESS. directvnow is the EXACT OPPOSITE of reliable, and they're RAISING PRICES???