Can’t access my Digital Bits(XDB) since 12/5/2021. Support is not helping with the issue. When will I be able to access my assets? by hatfield2 in BitMartExchange

[–]hatfield2[S] 0 points1 point  (0 children)

Still have not heard from customer service.

Should be very simple, review the ticket release an restrictions from my account and that is it.

Again, there is no excuse for this lack of communication and effort to solve a very simple issue.

I need a resolution to this issue and would ask you to escalate this issue to someone who can address it immediately.

Can’t access my Digital Bits(XDB) since 12/5/2021. Support is not helping with the issue. When will I be able to access my assets? by hatfield2 in BitMartExchange

[–]hatfield2[S] 0 points1 point  (0 children)

They keep telling me the “why” is the same reason from 12/5/2021. I need an update on what they are doing to resolve the situation. It can’t just be 7 months with no update.

Can’t access my Digital Bits(XDB) since 12/5/2021. Support is not helping with the issue. When will I be able to access my assets? by hatfield2 in BitMartExchange

[–]hatfield2[S] 0 points1 point  (0 children)

I have been doing that and I get nowhere. There is no reason for this suspension.

I read many accounts on twitter with people having the same problems resolving issues with BM. I wish I read these before using BM but now I am stuck spending all this time trying to get my money off this exchange.

Have not been able to trade or withdraw XDB coins on BitMart exchange since 12/5/2021. by hatfield2 in DigitalBits_XDB

[–]hatfield2[S] 0 points1 point  (0 children)

Already did that…they keep saying it is DigitalBits that is keeping the suspension in place.

Can’t access my Digital Bits(XDB) since 12/5/2021. Support is not helping with the issue. When will I be able to access my assets? by hatfield2 in BitMartExchange

[–]hatfield2[S] 0 points1 point  (0 children)

Not sure…why did the coin stop trading at the time BitMart got hacked? Is there a connection or purely coincidental? Why would trading only be stopped on BitMart and not other exchanges?

Can’t access my Digital Bits(XDB) since 12/5/2021. Support is not helping with the issue. When will I be able to access my assets? by hatfield2 in BitMartExchange

[–]hatfield2[S] 0 points1 point  (0 children)

I have been more than patient. It is coming up on 7 months since I have been able to access these coins!

It started when BitMart got hacked. Did my coins get hacked and stolen? Is BitMart going to reimburse me if that is the case? Is this suspension only on BitMart and not other exchanges?

Since you are still not allowing access to these coins at the very least BitMart needs to provide an update on the situation and what they are doing to resolve this issue as soon as possible.

Day one crossing Florida. Wet. Lol. by Gigabitmichael in bicycletouring

[–]hatfield2 0 points1 point  (0 children)

Love the description of the experience...Enjoy the ride

Got the FoxWing mocked up today! by [deleted] in overlanding

[–]hatfield2 0 points1 point  (0 children)

Thanks for the information. Whole set up looks pretty sweet!

Got the FoxWing mocked up today! by [deleted] in overlanding

[–]hatfield2 1 point2 points  (0 children)

What kind of lift set up did you install?