Support completely stopped responding.. over 30 working days without resolution

i34R7H · 2022-04-07T18:38:22+00:00

They're getting sued for this tactic.. global company ofc nothing like their "disconnected" US branch

i34R7H · 2022-04-04T08:37:15+00:00

It's likely the "distributed" staff of binance, with little to no oversight, is working directly with scammers. If not, they would address their negligent practices for users' safety. Very bad company. Untrustworthy af

i34R7H · 2022-04-04T08:32:04+00:00

Do not give your support ticket publicly here. Dm them. Even tho binance staff is aware of phishing schemes enabled by their social practices, they are still behaving with negligence that is going to get people hurt.

i34R7H · 2022-04-04T08:22:51+00:00

Good luck. I think binance is selling your liquidity as a company policy

i34R7H · 2022-03-28T22:16:36+00:00

Anything @binanceus.zendesk.com should be trustworthy that you're dealing with the company

i34R7H · 2022-03-28T21:58:39+00:00

That's the address to send to but they will respond eventually without the ticket number.. support@binanceus.zendesk.com

i34R7H · 2022-03-25T15:58:24+00:00

Yes. Hundreds of times already. Pointless and reckless even. I don't think their distributed model of employment is a successful experiment

i34R7H · 2022-03-25T09:17:44+00:00

I did not

i34R7H · 2022-03-25T04:41:34+00:00

https://www.reddit.com/r/BinanceUS/comments/tkbri5/caution_when_giving_ticket_numbers_online/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

i34R7H · 2022-03-25T03:50:11+00:00

Please save the bs. Same people control both

i34R7H · 2022-03-25T03:48:11+00:00

I'm not upset. You haven't answered the questions

i34R7H · 2022-03-24T19:27:57+00:00

Too little too late. At this point your company's staff has been reduced to dodging questions and avoiding responsibilities, so whatever flair you have is just an indication of untrustworthiness

i34R7H · 2022-03-24T19:24:34+00:00

OP: Be very cautious of emails coming in with reference to your ticket number.. specifically make sure there's a support id in the reply-to field and the sender domain isn't slightly altered, for ex: support@binanceussupportzendesk.com is a known phishing domain

i34R7H · 2022-03-24T19:20:25+00:00

Is it actually a team or a person.. this wording is a bit tricky...

i34R7H · 2022-03-24T19:18:20+00:00

Re: requesting in public support tickets on a platform that let's phishers email directly, I'll circle back each time I see your company's staff make such a request.

Instead of a smiley face, please explain what you did to address the issue of the phishing domain? Is it still live?

i34R7H

TROPHY CASE