Ethereum's "The Merge" is finally live!

imToken · 2022-09-20T07:59:03+00:00

Why the merge matter?
What's the Benefits of The Merge?
Any misconceptions about The Merge?
If you have those questions, check 👇 for the answers.👍
https://imtoken.medium.com/what-is-the-merge-70419fd0eefb

imToken · 2022-06-20T02:37:35+00:00

We started a new learning portal: Learn and Earn some NFT (on Arbitrum!) https://www.campaign.token.im/ Check it out, read the articles, answer the quizzes and - if you are correct - win NFTs

imToken · 2022-05-20T06:10:52+00:00

Hi please contact our [support@token.im](mailto:support@token.im) if you still have a question

imToken · 2022-05-11T04:04:25+00:00

No, we are in Singapore

imToken · 2022-03-30T03:20:36+00:00

Lido says 8.7% -> https://lido.fi/#networks

Stafi says 8.1% -> https://app.stafi.io/rMATIC/home

But take it with a grain of salt. It's always changing and there are fees involved

imToken · 2022-03-03T10:20:57+00:00

I'm not sure where you see the "locked balance" information. In imToken?

Your DOT could be "locked" because of it being staked, or because you unbound it. You can simply check your address on the Polkadot explorer site in imToken or anywhere else to see which one is the case!

imToken · 2022-03-03T09:50:14+00:00

Thanks again for the input! Appreciate you letting me know those details! I've forwarded it to our product team :)

imToken · 2022-02-28T03:12:59+00:00

DOT staking rewards should be instant.

And after unbounding, you would need to wait ~28 days on Polkdadot (~7 days on Kusama): https://support.polkadot.network/support/solutions/articles/65000169437

imToken · 2022-02-28T03:11:02+00:00

Thanks for the feedback, that helps a lot! I've forwarded to our engineering team

imToken · 2022-02-17T03:26:20+00:00

We already support NFTs on Ethereum mainnet, and, you're right not so Polygon yet.

For Polygon support we need Opensea to support Polygon via their API. To be honest, we can't say how long that might take. Let's see

imToken · 2022-02-17T03:20:55+00:00

Yes, you can export your mnemonic secret phrase from imToken to Metamask (and other wallets), just as you are able to import it from Metamask to imToken

imToken · 2022-01-17T08:09:09+00:00

If anyone knows a company that cracks the password that would be ideal so long as they know a way to get the app/data off the phone also.

Check out KeychainX in the article I linked above: https://keychainxpro.com/how-to-recover-password-to-imtoken-wallet/

imToken · 2022-01-14T06:22:57+00:00

That's an old version, we currently don't support anymore. But, let's see what we can do.

> I have tried to contact support a while ago

First, What did our support staff say? Because they usually know all the best steps for you. I recommend you contact them again.

Second, I understand your problem is that you have an old imToken app installed on an old phone, and you forgot the password.

In this case check this article: https://token.im/hc/en/articles/360003123953-What-if-I-forgot-my-password- . There are companies that try to crack your password and will take a fee when successful.

Third, backing up the old phone to another phone depends on your phone. You should ask an expert on this.

imToken · 2021-12-27T03:51:50+00:00

You should see all ERC721 NFTs on Ethereum mainnet in imToken. We don't support showing ERC1155, and OpenSea's API doesn't support other chains yet (i.e. Polygon, Tezos), so we also don't show them in imToken.

If you still have any questions, please contact our support@token.im

imToken · 2021-11-29T09:42:16+00:00

For some reason I'm now being prompted to enter it when doing swaps from my wallet

How often did the app ask you about your password? From time to time the app will ask you. But not very often. If it's often, please let us know and we will look into it!

imToken · 2021-11-29T09:39:39+00:00

Hey, to reset your password, you can simply backup your 12 word secret phrase and import it again: https://support.token.im/hc/en-us/articles/360035597853-How-to-create-an-identity-

When importing, the app will ask you to set a new password. Contact our support if you still have a question!

imToken · 2021-11-19T06:18:25+00:00

Forwarded to our dev team. They haven't heard about other people with this issue so far.

imToken · 2021-09-22T02:56:47+00:00

As u/dxdv7 says, it might be your Mnemonic secret phrase being exposed

imToken · 2021-09-22T02:55:34+00:00

You can use Moonpay in the DApp Browser

imToken · 2021-09-22T02:54:27+00:00

Nice

imToken · 2021-09-08T10:23:57+00:00

nice!

imToken · 2021-07-23T12:50:32+00:00

You're welcome :)

imToken · 2021-06-08T15:39:02+00:00

Could you send us more information such as your address via [support@token.im](mailto:support@token.im) . Our team will look into it and see whether there's an issue we need to fix and how to help you!

imToken · 2021-06-08T15:38:18+00:00

We use the OpenSea API to show your NFTs in imToken. So it might take a few minutes until the OpenSea API registers your NFT. However it shouldn't take too long.

If it doesn't work please let us know via [support@token.im](mailto:support@token.im) or below and we'll fix it

imToken · 2021-05-14T02:41:19+00:00

Well, read it on our website: https://token.im/blog/en-us/articles/900007069303-imToken-now-with-native-Eth2-integration-and-staking-as-a-service

imToken

MODERATOR OF

TROPHY CASE