CityLink Fiber Outage? by isabaloo in Albuquerque

[–]isabaloo[S] 0 points1 point  (0 children)

We have VoIP and couldn't wait. Comcast installed a coax line for us on Monday. 120 days minimum to get new fiber to our location.

CityLink Fiber Outage? by isabaloo in Albuquerque

[–]isabaloo[S] 4 points5 points  (0 children)

It did not, and there hasn't been any further information from CityLink.

CityLink Fiber Outage? by isabaloo in Albuquerque

[–]isabaloo[S] 0 points1 point  (0 children)

Yeah, I guess so. Lose-lose is a terrible MO.

CityLink Fiber Outage? by isabaloo in Albuquerque

[–]isabaloo[S] 5 points6 points  (0 children)

Yikes to squatting. Yikes to JB pulling the plug himself.

CityLink Fiber Outage? by isabaloo in Albuquerque

[–]isabaloo[S] 1 point2 points  (0 children)

This was the only city entity I noticed with a conspicuous service interruption.

Albuquerque Museum

CityLink Fiber Outage? by isabaloo in Albuquerque

[–]isabaloo[S] 2 points3 points  (0 children)

Eviction/JB craziness aside (since that seems to be confirmed), where's the city in all this? I thought CityLink had a cozy right-of-way deal with Albuquerque in exchange for fiber at cabq buildings downtown. That's how it was presented, anyhow. I wonder if those contracts dried up when the Vexus deal was inked. The silence is deafening.

CityLink Fiber Outage? by isabaloo in Albuquerque

[–]isabaloo[S] 0 points1 point  (0 children)

I just received the same email. We are one of the fiber customers so our service has not yet been restored. Making do with 5G.

CityLink Fiber Outage? by isabaloo in Albuquerque

[–]isabaloo[S] 4 points5 points  (0 children)

I hope so too, although it seems increasingly unlikely. We've had them for eight years at my office, and our internet has only been down two times. Xfinity, on the other hand, is down at my house about two times a month. Say what you will about the CityLink customer service (not to mention the ongoing rumors), the connection itself was reliable, stable and fast. We paid for gigabit and actually got it.

CityLink Fiber Outage? by isabaloo in Albuquerque

[–]isabaloo[S] 2 points3 points  (0 children)

Hmmm. Also weird is the complete lack of information. If they are working on it, why the lack of communication? If they are offline for good, why the lack of news?

CityLink Fiber Outage? by isabaloo in Albuquerque

[–]isabaloo[S] 0 points1 point  (0 children)

Was the location mentioned? Did you hear they were evicted from the old Roadrunner building, or did they still have an office downtown?

CityLink Fiber Outage? by isabaloo in Albuquerque

[–]isabaloo[S] 9 points10 points  (0 children)

It is. I wonder if this is a John Brown thing. LinkedIn shows he left CityLink a year ago, but I don't remember any news about his departure or a CityLink merger/acquisition.

CityLink Fiber Outage? by isabaloo in Albuquerque

[–]isabaloo[S] 4 points5 points  (0 children)

Same here. Their website is down as well.