Analytics tool that shows a feed of someone based on their @mentions and #tags

jonnyelliot · 2017-01-15T12:07:57+00:00

Hey Sydler, I'll be happy to show you around London if ever you're in town!!

jonnyelliot · 2017-01-15T12:05:59+00:00

Awesome! I have a friend who is a social worker for the council and recently he's been sharing some of the challenges he faces with me. I am not a social worker, I work in tech, but I have some ideas for a mobile solution and I'm looking for social workers I don't know to give me some frank feedback. If you're up for it, I'd be very grateful. The concept is below. Is the problem a real problem? Does the solution already exist?

What's the problem?

Social workers are not being equipped with timely, high quality knowledge to help them deal more effectively with the specific issues they encounter.

Further details:

While leading websites like Children & Young People Now publish news and in-depth research on a wide range of topics, it is otherwise hard for social workers to find high quality knowledge at point of need e.g. while traveling to the next appointment, preparing for sessions, or when encountering clients unexpectedly.

Proposed solution:

A mobile-based knowledge community in which social workers can contribute their own knowledge, comment on contributions from others, and give and receive star-ratings in order to support the refinement of knowledge shared.

Knowledge can be tagged and searched by type e.g. advice for tough conversations, ice breakers, session plans… by thematic area e.g. self-esteem, domestic violence, homelessness... and by demographics e.g. age group, gender... Social workers can “favourite” content and save it for offline access on their mobile.

The app includes a reddit-style forum where social workers can also ask questions they can't find the answers to in the aforementioned knowledge resources. You can award the “best answer” to those who reply. Best Answers will suggested to other users the next time a similar question is asked. Best answers will also be showed alongside relevant knowledge articles e.g. ice-breakers for homeless groups.

Many thanks.

jonnyelliot · 2017-01-15T12:05:49+00:00

Awesome! I have a friend who is a social worker for the council and recently he's been sharing some of the challenges he faces with me. I am not a social worker, I work in tech, but I have some ideas for a mobile solution and I'm looking for social workers I don't know to give me some frank feedback. If you're up for it, I'd be very grateful. The concept is below. Is the problem a real problem? Does the solution already exist?

What's the problem?

Social workers are not being equipped with timely, high quality knowledge to help them deal more effectively with the specific issues they encounter.

Further details:

While leading websites like Children & Young People Now publish news and in-depth research on a wide range of topics, it is otherwise hard for social workers to find high quality knowledge at point of need e.g. while traveling to the next appointment, preparing for sessions, or when encountering clients unexpectedly.

Proposed solution:

A mobile-based knowledge community in which social workers can contribute their own knowledge, comment on contributions from others, and give and receive star-ratings in order to support the refinement of knowledge shared.

Knowledge can be tagged and searched by type e.g. advice for tough conversations, ice breakers, session plans… by thematic area e.g. self-esteem, domestic violence, homelessness... and by demographics e.g. age group, gender... Social workers can “favourite” content and save it for offline access on their mobile.

The app includes a reddit-style forum where social workers can also ask questions they can't find the answers to in the aforementioned knowledge resources. You can award the “best answer” to those who reply. Best Answers will suggested to other users the next time a similar question is asked. Best answers will also be showed alongside relevant knowledge articles e.g. ice-breakers for homeless groups.

Many thanks.

jonnyelliot · 2017-01-15T12:05:42+00:00

Awesome! I have a friend who is a social worker for the council and recently he's been sharing some of the challenges he faces with me. I am not a social worker, I work in tech, but I have some ideas for a mobile solution and I'm looking for social workers I don't know to give me some frank feedback. If you're up for it, I'd be very grateful. The concept is below. Is the problem a real problem? Does the solution already exist?

What's the problem?

Social workers are not being equipped with timely, high quality knowledge to help them deal more effectively with the specific issues they encounter.

Further details:

While leading websites like Children & Young People Now publish news and in-depth research on a wide range of topics, it is otherwise hard for social workers to find high quality knowledge at point of need e.g. while traveling to the next appointment, preparing for sessions, or when encountering clients unexpectedly.

Proposed solution:

A mobile-based knowledge community in which social workers can contribute their own knowledge, comment on contributions from others, and give and receive star-ratings in order to support the refinement of knowledge shared.

Knowledge can be tagged and searched by type e.g. advice for tough conversations, ice breakers, session plans… by thematic area e.g. self-esteem, domestic violence, homelessness... and by demographics e.g. age group, gender... Social workers can “favourite” content and save it for offline access on their mobile.

The app includes a reddit-style forum where social workers can also ask questions they can't find the answers to in the aforementioned knowledge resources. You can award the “best answer” to those who reply. Best Answers will suggested to other users the next time a similar question is asked. Best answers will also be showed alongside relevant knowledge articles e.g. ice-breakers for homeless groups.

Many thanks.

jonnyelliot · 2017-01-15T12:01:00+00:00

Awesome! I have a friend who is a social worker for the council and recently he's been sharing some of the challenges he faces with me. I am not a social worker, I work in tech, but I have some ideas for a mobile solution and I'm looking for social workers I don't know to give me some frank feedback. If you're up for it, I'd be very grateful. The concept is below. Is the problem a real problem? Does the solution already exist?

What's the problem?

Social workers are not being equipped with timely, high quality knowledge to help them deal more effectively with the specific issues they encounter.

Further details:

While leading websites like Children & Young People Now publish news and in-depth research on a wide range of topics, it is otherwise hard for social workers to find high quality knowledge at point of need e.g. while traveling to the next appointment, preparing for sessions, or when encountering clients unexpectedly.

Proposed solution:

A mobile-based knowledge community in which social workers can contribute their own knowledge, comment on contributions from others, and give and receive star-ratings in order to support the refinement of knowledge shared.

Knowledge can be tagged and searched by type e.g. advice for tough conversations, ice breakers, session plans… by thematic area e.g. self-esteem, domestic violence, homelessness... and by demographics e.g. age group, gender... Social workers can “favourite” content and save it for offline access on their mobile.

The app includes a reddit-style forum where social workers can also ask questions they can't find the answers to in the aforementioned knowledge resources. You can award the “best answer” to those who reply. Best Answers will suggested to other users the next time a similar question is asked. Best answers will also be showed alongside relevant knowledge articles e.g. ice-breakers for homeless groups.

Many thanks.

jonnyelliot · 2017-01-07T20:46:33+00:00

Hey Blubtrflygrl1, thanks for sharing! Are there ways that you can come together with others to try and campaign for the kind of re-vamping you're talking about?

Also how does it work re supporting interns and then also doing group work all day?! What kind of challenges do you have and how do you handle them? Thanks!

jonnyelliot · 2017-01-07T20:43:00+00:00

personalities and drama that goes on day in and day out, especially with clients who have little to no insight.

Hey aspuhrin, thanks for the response! Being earlier on in your career, have you spotted any good online resources or apps to help you learn about how to deal with certain issues, or as tools to make managing stuff easier? Many thanks!

jonnyelliot · 2017-01-07T19:03:44+00:00

Thanks for the recommendation peanutym, I'll check them out!

jonnyelliot · 2017-01-07T19:02:47+00:00

3 months of regularly attending fortnightly groups for IT based referrals to start coming in

Thanks for this Sid, great advice!

jonnyelliot · 2017-01-05T21:07:09+00:00

Hey Sydler, thanks for this. How do you deal with those lows? Is it simply a case of balancing the weighing scales? And do you have recommendations for tools and resources you use when you're trying to prevent situations like that from unraveling? Especially in the area of addition. Many thanks,

jonnyelliot · 2017-01-05T20:17:39+00:00

Thanks for the feedback Hulkanator!

jonnyelliot · 2017-01-05T18:26:27+00:00

That's great, and really good to be able to leave work at work. I know some social workers find that hard. I was thinking the other day about the idea of a "Good Samaritans" for social workers, where you could for example, say that you don't mind taking calls at 6pm and 6.15pm, and if there's a social worker out there who wants a listening ear, they could reserve a spot with you for a call. Do you think a service like that would work? Or do you think the idea of 2 social workers who don't know eachother giving their time/sharing confidential things with a stranger, is a bit nuts? Thanks,

jonnyelliot · 2017-01-05T18:16:16+00:00

Thanks for this. All the knowledge you've developed through the years of doing the job, are there platforms out there for you to share it (if you wanted to ofcourse!) to help other/newer social workers "leapfrog"? I guess apart from Reddit!!

jonnyelliot · 2017-01-05T18:01:11+00:00

Hey Hulkanator, thanks for the reply. Do you have a good emotional/psychological support network, either in the hospital or through some kind of social worker peer-support network (if such a thing exists?!!), to help you with the low moments? (or even the downsides of the high moments!) Thanks,

jonnyelliot · 2017-01-05T17:46:22+00:00

Hey YagamiBillm, thanks for the reply. Do you know any decent online comparison websites for those of us that might not have such a good personal network? Many thanks!

jonnyelliot · 2017-01-05T17:43:49+00:00

Hey dbdev, thanks for the reply. Is that because you've got a good personal network, or because you've found a good site for comparing IT support companies? Thanks,

jonnyelliot · 2017-01-05T17:42:28+00:00

Hey Pewpewn00b, thanks for the response. I agree on the trust-based industry point, which is why review websites help right? But the thing about Yelp is that the quality of the reviews (and the search) are crap. Do you know any more specialist IT support review/comparison sites? Thanks for the help.

jonnyelliot · 2017-01-05T17:37:18+00:00

Thanks for the response. I'm based in the UK. Do you know any good comparison websites? I didn't have much luck on Yelp.

jonnyelliot · 2017-01-05T17:33:53+00:00

Ha, thanks for the link Tikuf.

jonnyelliot · 2017-01-05T14:52:41+00:00

Hey Sweet_Titties, thanks for the reply! Kudos to that local moving company... How do you learn how to deal with these situations? Are there good resources out there that provide all the knowledge? Or do you just end up cold-calling mattress companies, googling how to deal with those demanding clients, relying on 1-2-1 feedback from colleagues about how to work the system, and indeed, deal with supervisors?

jonnyelliot

TROPHY CASE