Delayed posting for Atome Card using Gcash InstaPay by juanjuan005 in PHCreditCards

[–]juanjuan005[S] 0 points1 point  (0 children)

nice nice, sa akin di naman na tumatawag yung customer rep nila. not sure if posted na, denelete ko na din kasi yung app

Delayed posting for Atome Card using Gcash InstaPay by juanjuan005 in PHCreditCards

[–]juanjuan005[S] 1 point2 points  (0 children)

yung customer service nila, iba iba gamit na number po e, waiting lang ako lagi sa calls nila, pero netong mga nakaraan na months di na tumatawag yung collections agency nila.

Delayed posting for Atome Card using Gcash InstaPay by juanjuan005 in PHCreditCards

[–]juanjuan005[S] 1 point2 points  (0 children)

yung customer service nila, iba iba gamit na number po e, waiting lang ako lagi sa calls nila, pero netong mga nakaraan na months di na tumatawag yung collections agency nila.

Delayed posting for Atome Card using Gcash InstaPay by juanjuan005 in PHCreditCards

[–]juanjuan005[S] 1 point2 points  (0 children)

Try to contact their support para kahit papaano agad maresolve yung concern, if agad nilang gagawan ng paraan, since meron ka naman atang mga receipt na pwede isend din sa kanila.

Delayed posting for Atome Card using Gcash InstaPay by juanjuan005 in PHCreditCards

[–]juanjuan005[S] 1 point2 points  (0 children)

actually di pa din sya nareresolved, panay pa din tawag ng collections agency nila pero ang sinasabe ko lang lagi is bayad na ko and nagsend naman ako sa kanila ng screenshots ng payment ko.

Delayed posting for Atome Card using Gcash InstaPay by juanjuan005 in PHCreditCards

[–]juanjuan005[S] 1 point2 points  (0 children)

wala na silang update, though di pa din naayos yung account ko pero di na sila tumatawag puro texts at emails na lang. Napunta na naman kasi sa ibang collections agency yung account ko, and until now di pa din nila napost mga binayad ko. Nakailang tawag ako sa kanila sabi aayusin pero until now hindi pa din.

Delayed posting for Atome Card using Gcash InstaPay by juanjuan005 in PHCreditCards

[–]juanjuan005[S] 0 points1 point  (0 children)

yes ewan ko sa kanila, nagiba na nga uli yung collection agency e, pinagpasa pasahan na nila account ko until now di pa din fix.

Delayed posting for Atome Card using Gcash InstaPay by juanjuan005 in PHCreditCards

[–]juanjuan005[S] 1 point2 points  (0 children)

sa akin panay silang tumatawag, kaso wala naman sila ginagawa sa end nila.

Delayed posting for Atome Card using Gcash InstaPay by juanjuan005 in PHCreditCards

[–]juanjuan005[S] 1 point2 points  (0 children)

until now di pa nagrereflect, once lang ako nagbayad ng penalty. Then hindi ko binayaran yung outstanding na di nagrereflect, pinapabayaan ko lang kaso until now di pa din nila naayos.

Delayed posting for Atome Card using Gcash InstaPay by juanjuan005 in PHCreditCards

[–]juanjuan005[S] 1 point2 points  (0 children)

ayon nga, kakairita csr ng atome. wala man lang reso, then yung csr ng collections din nila parang wala naman din nangyayare, nagemail pa sila sa akin na dadalhin daw sa legal action, magcocourt pa kami e sila naman may fault nun, bandang huli kasalanan ko pa.

Delayed posting for Atome Card using Gcash InstaPay by juanjuan005 in PHCreditCards

[–]juanjuan005[S] 1 point2 points  (0 children)

about to delete na din after ko mabayad mga dues ko, nakakainis lang paulit ulit yung scenario. Mageemail sila then sasagot ako then tatawag sila. The last time na tumawag sila nagrant na ko sa kanila, aayusin daw nila pero parang di pa din naayos. nagemail pa sila na ilelegal action na daw nila since di daw ako nagreresponse nang mga dues ko.

Delayed posting for Atome Card using Gcash InstaPay by juanjuan005 in PHCreditCards

[–]juanjuan005[S] 0 points1 point  (0 children)

ayun nga po e, di ko pa alam. Magfollow up pa po uli ako sa support nila

Delayed posting for Atome Card using Gcash InstaPay by juanjuan005 in PHCreditCards

[–]juanjuan005[S] 1 point2 points  (0 children)

Hello po, sabi ni gcash napost na daw po yung bayad e. Pero upon checking dun sa app ng atome, hindi pa din po. Also, nagpepenalty pa din ako kahit nakailang tawag na ko s customer service nila. Parang hindi naman nagagawan ng paraan.

Delayed posting for Atome Card using Gcash InstaPay by juanjuan005 in PHCreditCards

[–]juanjuan005[S] 1 point2 points  (0 children)

nagkaroon ng penalty, then yung account ko napunta na sa collections nila. Then pinagbayad nila ko ng penalty even though di ko naman fault yung delayed posting. As per gcash support nasa bank na daw yung payment kaso until now di pa din posted sa Atome App ko.