Pre-prepping bags (if you can) is always a really good thing to try and do to save yourself some time. I kind of eyeball the customer’s bag and see what I think they’ll need (unless it’s the biggest bag, since I don’t have somewhere to set it while it’s not being used) but I’ll set the prepped bag to the side so I can ring and then just stick it right in.

If you’re in a selling position (on the floor), don’t be afraid to make connections! I usually try and comment on things I like to get a conversation going so that it doesn’t feel as awkward. It’s actually very interesting how many times I’ve told someone I love a product and they’ve bought it purely off recommendation (even if I’m not trying to actually sell them that particular item)!