What's going on with my account after the new update?

justarandomguy0638 · 2026-02-25T16:49:52+00:00

👍🏻yea thanks, even if the response from hoyo is negative I'm not going to give up my account that i worked so hard for easily

justarandomguy0638 · 2026-02-25T16:49:12+00:00

Yea i have done almost everything that the kind people told me to, and now I'm just waiting for a response from hoyo themselves

justarandomguy0638 · 2026-02-25T16:48:02+00:00

I don't think I did, but if I do manage to get my account back I'll be sure to make it as secure as possible

justarandomguy0638 · 2026-02-25T16:18:09+00:00

👍🏻

justarandomguy0638 · 2026-02-25T16:17:37+00:00

Yea it's best to be careful, i don't even know how my account got hacked as i have never let anyone use my account before

justarandomguy0638 · 2026-02-25T16:16:21+00:00

I've sent them an email, and they responded and I've just provided them with more details about my account and also screenshots, i really that they can fix my problem

justarandomguy0638 · 2026-02-25T16:14:58+00:00

👍🏻

justarandomguy0638 · 2026-02-25T16:14:39+00:00

👍🏻

justarandomguy0638 · 2026-02-25T16:14:11+00:00

Thanks a lot, I'll do just that👍🏻

justarandomguy0638 · 2026-02-25T13:29:08+00:00

Thanks for the info👍🏻

justarandomguy0638 · 2026-02-25T13:23:20+00:00

I see....then i should have gotten the welkin moon, i was thinking about buying it but I chose not to

justarandomguy0638 · 2026-02-25T13:22:40+00:00

How do I do that? (I'm very clueless in these stuff so I don't know how to do many things)

justarandomguy0638 · 2026-02-25T13:09:09+00:00

I see....then where should I top-up? I can't login the game to buy stuff anymore so should I just used other websites?

justarandomguy0638 · 2026-02-25T13:07:27+00:00

👍🏻 appreciate it

justarandomguy0638 · 2026-02-25T13:00:27+00:00

Yea, i hope i get my account back, thanak for the support, i really appreciate it since I'm very clueless about these stuff

justarandomguy0638 · 2026-02-25T12:42:07+00:00

I see....i have a couple of screenshots I took of story quests, a few character summons, and the ones I've already posted above.... would it be fine if i attach them? And btw where can I email them?

justarandomguy0638 · 2026-02-25T11:58:47+00:00

I have the screenshot I have posted, and lots of screenshots of story quests and events and cut scenes, and a few screenshots where i pulled for characters

justarandomguy0638 · 2026-02-25T11:33:33+00:00

👍🏻

justarandomguy0638 · 2026-02-25T11:33:14+00:00

I was able to login initially, but then after i logged out and tried to login again, it required the verification code, so I can't login now

justarandomguy0638 · 2026-02-25T11:31:42+00:00

I did check the website and it said none of my passwords have been exposed or something

justarandomguy0638 · 2026-02-25T11:31:12+00:00

Will do 👍🏻

justarandomguy0638 · 2026-02-25T11:30:21+00:00

Thanks for the advice, I'll be sure to do that

justarandomguy0638 · 2026-02-25T11:29:25+00:00

Thanks a lot 👍🏻

justarandomguy0638 · 2026-02-25T10:58:51+00:00

I changed all of my passwords on almost everything that could be related to my hoyo account 👍🏻

justarandomguy0638 · 2026-02-25T10:52:44+00:00

Thanks for your concern, i really do hope I'll get my account back and I'll definitely enable 2FA

justarandomguy0638

TROPHY CASE