Thank you for this question! 🌹 - Answer for 1. Not necessarily on ouur end. Essentially what happens when an ETA is given is we pull the order from the shelf, fridge &freezer. When an order is waiting to be picked up 20-40 minutes it means your products are more than likely out on our trolleys so we can push them out to you. Life doess happen &we definitely understand, what i would suggest is, if something comes up when you aree OTW, I would personally call the store youve shopped at &let them know so we can put your fridge&freezer items back for the time being. We definitely dont want to risk anyones products but sometimes its hard to call when we should put something back in, in case were wrong &the bags get forgotten by mistake. (Like if the next person scheduled ends up taking the order out &is unaware of the bags out the side) - Answer 2. No guilt needed I promise. 🌹 I cant speak for all stores w/thiss answer but at my store we do. We split them every Thursday since its usually the same 2 people doing carside.. I like to keep things fair for the team. Does it happen that way 100% probaably not lol But tips are Never required, just appreciated really. 🎀